Dear Rupert Bear, Thank you so much.
This solved the problem. What a relief! Gratefully, Sally ----- Original Message ----- From: "Rupert Bear" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, November 14, 2005 8:58 PM Subject: Re: [A-1-Computer_Tech] Thank you Rupert Bear / Please help me uninstall a (malware?) program > Sally > > I have been badgering or should I say "bearing" tuegles re your problem > and they have finally > responded with this fix: > > "Please delete 'c:\windows\Eleather.bmp' in safe mode. The password will > be deleted. To get into > the Safe mode, as the computer is booting press and hold your "F8 Key" > which should bring up the > "Windows Advanced Options Menu" ("Starup Menu"). Use your arrow keys to > move to "Safe Mode" and > press your Enter key." > > Strange that you have to delete a bitmap file to delete the password but > please give it a go and let > us know how you get on > > Rupert > > O^O--------------- Rupert's Reply To ---------------O^O > > Thank you Rupert Bear for your help. > I have tried all the options including "TUEAGLES" all caps. > Two emails to the vendor were sent but were ignored. > I am sending a reminder, hopefully they'll respond. > No "jog your memory" reminder option was available. > I have deleted all "tuEagles" entries from the Directory but to no avail. > Could it be that there's a bundled and hidden application? > Any chance I can detect it? > Lastly would you know if I can find somewhere a 'default password > database?' > > Sally > > > Avast ye land lubbers! > One bear and no pirates found in this outbound vessel > > --- > avast! Antivirus: Outbound message clean. > Virus Database (VPS): 0546-0, 14/11/2005 > Tested on: 14/11/2005 19:02:13 > > > > > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [EMAIL PROTECTED] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [EMAIL PROTECTED] > > Thank you for using A-1 Computer Tech > Yahoo! Groups Links > > > > > > > ------------------------ Yahoo! Groups Sponsor --------------------~--> Get Bzzzy! (real tools to help you find a job). Welcome to the Sweet Life. http://us.click.yahoo.com/A77XvD/vlQLAA/TtwFAA/67folB/TM --------------------------------------------------------------------~-> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/

