Dear Rupert Bear,

Thank you so much.

This solved the problem.

What a relief!

Gratefully,

Sally



----- Original Message ----- 
From: "Rupert Bear" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, November 14, 2005 8:58 PM
Subject: Re: [A-1-Computer_Tech] Thank you Rupert Bear / Please help me 
uninstall a (malware?) program


> Sally
>
> I have been badgering or should I say "bearing" tuegles re your problem 
> and they have finally
> responded with this fix:
>
> "Please delete 'c:\windows\Eleather.bmp' in safe mode. The password will 
> be deleted.  To get into
> the Safe mode, as the computer is booting press and hold your "F8 Key" 
> which should bring up the
> "Windows Advanced Options Menu" ("Starup Menu"). Use your arrow keys to 
> move to "Safe Mode" and
> press your Enter key."
>
> Strange that you have to delete a bitmap file to delete the password but 
> please give it a go and let
> us know how you get on
>
> Rupert
>
> O^O--------------- Rupert's Reply To  ---------------O^O
>
> Thank you Rupert Bear for your help.
> I have tried all the options including "TUEAGLES" all caps.
> Two emails to the vendor were sent but were ignored.
> I am sending a reminder, hopefully they'll respond.
> No "jog your memory" reminder option was available.
> I have deleted all "tuEagles" entries from the Directory but to no avail.
> Could it be that there's a bundled and hidden application?
> Any chance I can detect it?
> Lastly would you know if I can find somewhere a 'default password 
> database?'
>
> Sally
>
>
> Avast ye land lubbers!
> One bear and no pirates found in this outbound vessel
>
> ---
> avast! Antivirus: Outbound message clean.
> Virus Database (VPS): 0546-0, 14/11/2005
> Tested on: 14/11/2005 19:02:13
>
>
>
>
>
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>
>
>
>
> 



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