Something I might actually be able to help with! If someone's mentioned this already, please ignore.
When I had Norton System Works 2006, I had the same problem, but I do not recall what files it said I was missing. They were dll's. I googled to find out what they were. Turns out this is a problem with Norton. A gentleman from Microsoft posted to several forums that you should not download the files and place them or copy them into where Norton says they should be. Instead you should use the ignore feature. Doing so could possibly cause problems, especially after updating. I did not check the gentleman out personally, but I noticed where some people did, and from what they found he does work at Microsoft. I chose to leave the files alone (they were findable in a search of my Home XP, just not where Norton said they should be), and used the ignore feature. Several weeks later, Norton did not detect and/or deal with a virus, and I had to have my computer in for repair for a few days. I no longer have Norton, but Trend Micro, with SpySweeper for antispyware. Aside from possibly slowing things down a bit, which I can deal/live with, I really like this combo. My advice is to be extra cautious about dealing with Norton 2006's report on the system fix report. You may not really need to do anything. Theresa At 01:42 PM 7/8/2006, you wrote: >Norton scan shows I have three missing files. > >One is pctree dll file. I don't know what this is, but my pc must need >this file. > >How can it be missing and is there a way I can get it back? > >Thanks for any help > >GA > Gentlemen, I believe we have much to discuss. (Robert Lansing as Control, the Equalizer, "Trial By Ordeal" ) ------------------------ Yahoo! Groups Sponsor --------------------~--> Check out the new improvements in Yahoo! Groups email. http://us.click.yahoo.com/6pRQfA/fOaOAA/yQLSAA/67folB/TM --------------------------------------------------------------------~-> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
