You might check Device Manager. It may see the device but had a problem
loading a driver. Check the properties of the device.
Fly......
L wrote:
>
>
> Hello,
>
> We own a Dell computer and run Windows XP.
>
> I purchased a Microsoft keyboard. It is supposed to be really simple.
> Just plug it in, no software involved.
>
> The directions are to turn on computer and plug keyboard into usb port
> and then reboot.
>
> I did this. A green light appeared on the new keyboard but it didn't
> work.
>
> Sometimes on the bottom tray, it would say it found new hardware. I
> click on this icon and got an error message about inf files.
>
> I don't know how to get this to work. Do I need to go into device
> manager and delete the original dell keyboard?
>
> Please advise,
>
> [Non-text portions of this message have been removed]
>
>
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