Merry Christmas everyone! I have a bit of a problem here. My
boyfriends 17 yr old son just brought me his computer because he was
having trouble. His computer restarts itself after log in screen
repeatedly. He is able to get past the log in screen. It does not
completely boot. However, It does NOT re-boot while in BIOS I had
let it sit in bios for about an hour.
He did have a bad cpu fan (that died) which I have replaced, so now
the fan is working fine though his cpu tempature is running at 68-69
C and the cpu fan speed is at 4964-5002 RPM, is that OK?
I have already check the RAM and PSU and both are fine. He told me
that awhile back that he allowed a friend to work on it and come to
find out that the friend changed his hard drive. After my
boyfriend's son was doing a microsoft update that is when the
restarting problem started. He also mentioned that there was no
antivirus protection on there either and the computer was running
very slow. He had only 256 in Ram I have now increased it to 512 so
it is running a bit faster but no to much.
The restarting problem still remains, I tried booting in safe mode
and I am able to boot in safe mode and it tries to completely load
but then the screen just stays black showing the "safe mode" in all
4 corners of the screem but no OS showing. It may occasionaly
restart in safe mode as well but may not restart either screen just
stays blank.
The BIOS is an AWARD bios. So, does anyone have any idea what may be
going on? Is the cpu fan running ok at that Temp?
Should I just re-install the OS? What can I do? Could there be a
Virus? He does get on MySpace alot.
Thank you in advance and God Bless!
Cindy
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