First, uninstall Malwarebytes! It has never found anything, and install 
a-squared Free 3.5.0.25
Publisher's Description:
a-squared Free scans the computer for malicious software (Malware). The term 
Malware describes Trojan Horses, Dialer, Worms, Spyware and others. a-squared 
Free is specialized in finding and removing them securely. The disk scan checks 
all files on your disks for Malware. The scanner also scans for Spyware Traces 
and Tracking Cookies. The included Memory Scan detects Malware immediately 
without the need to scan the whole harddisk to make a quick security check. 
Currently more than 440,000 different types of Malware can be removed. After 
the scan has finished you can select which Malware files you want to remove 
automatically. Free daily online updates provides best protection against 
Malware. Secure your PC and stop hackers now.
*Click on the Link below to view and or Download.
http://www.emsisoft.com/en/software/free/

Now, after running a-squared do a "BootScan" using Avast. 
How to Perform a Boot-Time Scan with Avast! Anti-Virus: 
http://www.schmahl.net/?Page=cr/avastbootscan.htm
After starting Avast! anti-virus from the Start Menu
1) Click the arrow shown
2) Select Schedule Boot-Time Scan
Furthermore, it sounds as if you might have run into "Vundo", if that is the 
case there is a Removal tool at 
http://www.symantec.com/security_response/writeup.jsp?docid=2004-112210-3747-99
Nevertheless, I have found that Uninstalling Avast, then Install 
AntiVir Personal Edition for Windows 8.1.0.331
Publisher's Description:
AntiVir Personal Edition offers effective protection against computer viruses 
for the individual and private use on a single PC-workstation. It detects and 
removes viruses and includes an Internet-Update Wizard for easy updating. The 
built in resident Virus Guard serves to monitor file movements automatically, 
for example when downloading files from the Internet. Heuristic scanning 
protects Protection against previously unknown macro viruses.
*Click on the Link below to view and or Download.
 [ http://www.free-av.com/ ] 
It found the issue and eliminated it! If you want to eliminate the "SplahScreen 
from AntiVir, let me know or you can look it up through a Search on the Net.
Meanwhile, I know you like Avast, and so do I! You can Reinstall Avast after 
Uninstalling AntiVir, and run another "BootScan".
 
Thank you, Ivan [Lucid Geek]




----- Original Message ----
From: syrose <[EMAIL PROTECTED]>
To: [email protected]
Sent: Sunday, August 31, 2008 11:03:17 PM
Subject: [A-1-Computer_Tech] White Screen Desktop background (in Display) 
problem




I am unable to modify the Desktop background (in the Display options). 

Regardless of whatever choice I make I always get a white background.

'Avast' Anti-virus's scan found no viruses and 'Malwarebytes' found no malware. 

I tried 'System Restore' but it cannot restore.

I turned off and on the PC, unplugged it from the mains but to no avail.

The problem started after removing some malware using Ad-Aware. 

Please, I would much appreciate step-by-step instructions to help me overcome 
this annoyance. 

Sincerely, 

Sally Syrose 

Operating System System Model 
Windows XP Home Edition Service Pack 2 (build 2600) Intel Corporation 
Enclosure Type: Desktop 
Processor a Main Circuit Board b 
1.80 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Intel Corporation DG965SS 
AAD41678-304
Serial Number: BQSS644000KH
Bus Clock: 200 megahertz
BIOS: Intel Corp. MQ96510J.86A. 1676.2007. 0413.0149 04/13/2007 
Drives Memory Modules c,d 
940.12 Gigabytes Usable Hard Drive Capacity
573.67 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H42N [CD-ROM drive]

ST3500320AS [Hard drive] (500.11 GB) 3318 Megabytes Installed Memory

Slot 'J6H1' has 2048 MB (serial number 0x0B133B2A)
Slot 'J6J1' has 2048 MB (serial number 0x0C133F2D)


[Non-text portions of this message have been removed]

 


      

[Non-text portions of this message have been removed]


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