I'm so glad to hear that.I had to learn to do that the hard way-after reloading my OS a few times! Good Luck! & God Bless! Cathy
"We are each Angels with only one wing & can only fly by embracing one another..." --- On Mon, 9/15/08, pekoe4849 <[EMAIL PROTECTED]> wrote: From: pekoe4849 <[EMAIL PROTECTED]> Subject: [A-1-Computer_Tech] Re: Trojan mess! Need help! To: [email protected] Date: Monday, September 15, 2008, 7:25 AM Cathy, yes, I did follow your advice and turn off System Restore. When my computer was all back to normal and scans were clear, I turned it back on. Thanks much, Diane --- In A-1-Computer_ [EMAIL PROTECTED] .com, cathy kelley <crazzeecathy@ ...> wrote: > > Diane did you do what I suggested in my last email? About turning off your system restore then running your anti-virus program? > It really will work because then the virus or trojan can't replicate itself into another file. then you simply turn it on & make a new restore point. > Also with so many anti-virus programs they will read each other as trojans or viruses. > Cathy > > > > "We are each Angels with only one wing & can only fly by embracing one another..." > > --- On Thu, 9/11/08, Jeremiah Devlin <[EMAIL PROTECTED] ..> wrote: > > From: Jeremiah Devlin <[EMAIL PROTECTED] ..> > Subject: Re: [A-1-Computer_ Tech] Re: Trojan mess! Need help! > To: A-1-Computer_ [EMAIL PROTECTED] .com > Date: Thursday, September 11, 2008, 6:09 PM > > your welcome > > > --- On Thu, 9/11/08, pekoe4849 <[EMAIL PROTECTED] ..> wrote: > > From: pekoe4849 <[EMAIL PROTECTED] ..> > Subject: [A-1-Computer_ Tech] Re: Trojan mess! Need help! > To: A-1-Computer_ [EMAIL PROTECTED] .com > Date: Thursday, September 11, 2008, 7:31 PM > > > > > > > Thank you very much Ian, Martha, JDevlin, and Cathy! > > I ran Avast and it didn't find anything. (but it was still there) > AVG found one and seemed to think it was done after I told it to > "repair" the virus/trojan (the only option other than Quarantine). > Yet > it was still there. > Running Norton WinDoctor didn't help. > I ran RootRevealer and Hijack This (they gave me reports) > I scanned from Trend's HouseCall online. It found 7 instances of > malicious "Adware" problems. I chose to delete them. It said to run > the scan again after the deletion. I did this 3 times because > "Adware_Virtumundo" kept coming back. These scans ran 2 1/2 hours > each > time. So....getting tired of this merry-go-round, I did some Google > searching and found "bleepingcomputer. com", where someone else was > instructed to install and run "ComboFix" (available free from their > site), which I did. This little program FINALLY fixed the problem and > I have my desktop tab back! Yippee! I was afraid that was gone for good. > > When running ComboFix I tread on thin ground I guess because Norton > popped up and said something was trying to write malicious script, but > in looking at the warning info, it said ComboFix was trying to delete > some files and they were files that it said it was going to delete. > Don't know what the script scare was about, but I took a chance and > chose to run the script "one time through", and as I said, it seems > to > have put everything back to normal. Where the heck was Norton when I > this Trojan was writing script! > > Right now AVG has the 2nd AVG icon in the systray that says it's > scanning. I can't seem to make it go away. It doesn't seem to be > scanning and choosing "Stop all scans" does nothing. I don't > know. > I've used AVG for years and I liked it fine before this latest > upgrade. The new version is sometimes a pain the patooty. When I first > installed it I couldn't even sign into my Yahoo mail account! > > So anyway, thanks again for your help and advice. > > Diane > (A happy camper) :) > > --- In A-1-Computer_ [EMAIL PROTECTED] .com, "pekoe4849" > <pekoe4849@ ..> > wrote: > > > > Hello, I did a very stupid thing that I absolutely knew better than to > > do, but I opened an exe file that had Trojans--7 of them. I mistakenly > > thought that if they were infected AVG or Webroot would stop them > > before they were installedWRONG! After spending the afternoon > > scanning with various programs, I think they are mostly gone. However > > some of the damage is done and I don't know how to fix it. The Trojan > > (Zlob I think) erased all the system restore points so I couldn't go > > backward. It got rid of my desktop and put a fake warning sign up that > > said I had two Trojans (or something) and need to enable virus > > protection. I finally got back to a blank desktop, HOWEVER, there is > > now no "Desktop" tab under properties! I cannot change the way > the > > desktop looks. At the moment it is just blue--much less offensive than > > it was. But how can I get the desktop tab back? Is that possible? > > > > I downloaded a RootkitRevealer (a rootkit trojan scanner) from > > Microsoft and am currently running that. However, I have to look it up > > again to see what the scan results mean and how to fix them. It says > > there are 80 and 20 bytes of "Data mismatch between Windows API and > > raw hive data". > > > > Help!! Please!! > > > > Diane > > > > > > > > > > > > > > > > > > > > > [Non-text portions of this message have been removed] > > > ------------ --------- --------- ------ > > If you have any questions or problems with any aspect of this site, please feel > free to contact me directly [EMAIL PROTECTED] Please do not post personal > issues directly to the group. > > To unsubscribe from this list, send an email to > A-1-Computer_ Tech-unsubscribe @yahoogroups. com > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > > > [Non-text portions of this message have been removed] > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer TechYahoo! 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