Here are a couple things you can try (I would do them in the order
provided):
1. Try reinstalling the mouse drivers. Go to Start, and type
DEVMGMT.MSC into the search box to open device manager. Double click
the category for Mice And Pointing Devices. Right-click on your mouse
and choose "Remove" or "Uninstall" from the popup menu. Click OK. Then
reboot. As windows boots you'll see a message like "... Found New
Hardware...". Be sure to wait until you see the message "Your new
hardware is installed and ready to use". Hopefully that will fix the
problem.
2. If you remember when the problem started you can try Windows System
Restore to go back to a previous date. You didn't mention your version
of windows, but go to Start, Programs, Accessories, System Tools, System
Restore. You'll be given a list of dates with restore points - if one
of the dates is previous to when the prob started, choose it and follow
the instructions. You won't lose any personal data, but you might have
to re-install any programs you've added since that date.
Donk
On 7/15/2013 1:24 PM, Janie Whitmore wrote:
> Yes. I have a new mouse on it and it is still freezing
>
>
> ________________________________
> From: Do Good Things <mper...@gmail.com>
> To: A-1-Computer_Tech@yahoogroups.com
> Sent: Sunday, July 14, 2013 6:53 AM
> Subject: Re: [A-1-Computer_Tech] Please help if you can
>
>
> Have you taken the ball completely out and gently scraped the rollers
> inside the mouse?
> On Jul 14, 2013 6:26 AM, "Clara Whitmore" <angelicbab...@yahoo.com> wrote:
>
>> **
>>
>>
>> My mouse freezes after about fifteen minutes of being on the computer. I
>> have tried cleaning it and everything and still keeps doing it. What else
>> can I do
>>
>>
>>
>
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>
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