PayPal update

[Dom Lachowicz]

A very nice and polite woman named Heather from PayPal called my home number this morning in order to resolve this dispute between AbiWord and PayPal.

She emailed me 2 affidavits that I must sign, notarize, and then mail via post back to the PayPal headquarters in Omaha, Nebraska. The $581 will be credited to my account immediately thereafter. This means that within one working week the AbiWord Fund will have its $581 back, less the cost of postage and a notary's fee. All in all, that isn't so bad.

To the folks at PayPal, I applaud you for doing the right thing, even if it took a while to do it. In my eyes, I feel that your company has redeemed itself. I only pray that your company handles all future complaints with the due-diligence that they deserve.

To all of those who have written letters of support to both me and PayPal on my behalf, I thank you. I think that if nothing else, we've helped raise some awareness in the general community. At the very least, we've gotten our money back :)

Thanks,
Dom

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*) The PayPal documents were multi-page MS Word documents. AbiWord opened and printed both copies (paper output in my hands) before OpenOffice even loaded. Abi's versions look better, to boot.

*) Omaha is also the US city where Nyorp, our "little BSD server that could" resides.