On 04/12/2011, at 7:28 AM, Christoph Willing wrote: > > On 04/12/2011, at 6:02 AM, Todd Zimmerman wrote: > >> I believe he is running SUSE Linux 12.3ish - any ideas? > > Todd, > > Presuming he has his video/audio setup and saved as the default > configuration .... > > We saw a similar case recently. It turned out to be a jabber server > problem; when entering a new venue, the client's bajjer component > failed negotiation with the server and so didn't make to the video/ > audio service startup. Interestingly, it didn't affect all venue > clients. Anyway, we found that restarting the jabber server solved > the problem. > > Perhaps Martin could try connecting to an APAG venue to see whether > he has same/different result. He should do this after restarting his > venue client and without trying to enter any of his usual venues > first (since that may put his bajjer component in a weird state > after failing to negotiate with his normal jabber server).
One other possibility - there have been some bug reports (buzilla #1949, #1957) which seem to implicate the most recent versions of the python and twisted packages used in the reporting platforms. In particular twisted versions > 8.2 and python version > 2.6. I think this means Fedora >= 14, definitely Ubuntu 11.04, 11.10 (natty & oneiric). I'm not sure what versions of these packages are on SUSE 12.3 etc., but that may be worth looking at. chris >> -------- Original Message -------- >> Subject: AG setup >> Date: Thu, 1 Dec 2011 16:06:58 -0800 >> From: Martin Siegert <sieg...@sfu.ca> >> To: Todd Zimmerman <todd.zimmer...@ubc.ca> >> >> Hi Todd, >> >> I reinstalled my desktop and then had to reinstall AG (version 3.2). >> It basically works (I made it through the siteleads meeting today), >> but there is one irritating issue: when I start AG and then go to the >> siteleads room (or any other room) neither rat nor vic come up. >> I need to go to "Configure node services ..." and remove the >> VideoServiceH264 and then add it back in. When I add it back >> vic and rat come up. Any idea what the problem is? >> >> Cheers, >> Martin > > Christoph Willing +61 7 3365 8316 > Research Computing Centre > University of Queensland > > > Christoph Willing +61 7 3365 8316 Research Computing Centre University of Queensland
