Hi there,


One of the AG nodes that I am helping resolve a problem with seems to have 
difficulty communicating over the AG Venue Text Chat. They have tested it on a 
couple of different computers within their University network with still the 
same problems. All other aspects of Access Grid works perfectly on the computer 
except the jabber text.



Symptoms are whenever they type something into the AG Venue Client text area, 
their typed message doesn't appear, however everyone else who is connected to 
that room can see their text which they typed. Also they cannot see anyone 
else's text messages being sent.



They have multicast natively on their university backbone and can also 
successfully connect to unicast bridges. Their firewall rules allow all 
incoming and outgoing TCP and UDP ports between 1024 - 65535 to their AG 
computer.



They aren't aware of anything in their network that would be blocking jabber 
sessions.



Just wanted to see if anyone else out there may have experienced similar 
problems or possible ways around this. Any thoughts would be greatly 
appreciated.





Cheers,

Nathan



===========================================
Nathan Gardiner
Advanced Video Collaboration Centre (AVCC)
DDI: +64 3 364 3314, Cell: +64 21 163 2956
http://avcc.karen.net.nz




This email may be confidential and subject to legal privilege, it may
not reflect the views of the University of Canterbury, and it is not
guaranteed to be virus free. If you are not an intended recipient,
please notify the sender immediately and erase all copies of the message
and any attachments.

Please refer to http://www.canterbury.ac.nz/emaildisclaimer for more
information.

Reply via email to