Chris, I connected to the APAG lobby which did have two other sites present. I was able to view the chat discussion between the two individuals but was unable to get their video to show up on my screen. I also tried to connect using Unicode with a couple different bridges from the menu as well and did not have any success. I spoke with one of our network administrators and had them set up a one to one NAT for the pc that I am using for the client and had him open all ports until I am able to get the video issue resolved. Once resolved, I will have him close the ports that are not required based on the document that Michael Miller provided the link for in an earlier response. Should a box pop up attempting to connect even if there is an issue with multicast/unicast? My screen shows the three cameras only and does not even have a grey or black box for the other sites that I am attempting to display. Just to ensure that I have the services added properly, which services would be required in order to display/capture video and receive/transmit/capture audio? I have a separate pc that is used to capture video/audio and I am using the display pc to run the client.
Thanks, Emile Emile Pelotte Meharry Medical College Nashville, TN 37208 615-327-6259 -----Original Message----- From: Christoph Willing [mailto:[email protected]] Sent: Wednesday, February 11, 2009 2:20 PM To: Pelotte, Emile J. Cc: [email protected] Subject: Re: [AG-TECH] Having trouble with receiving video Emile, If you didn't see any other sites connected to the venue you were in but you did see other data in there and there were no particular error messages, then its quite likely that everything is working correctly. If there were no other participants in a venue then you wouldn't expect to see any video streams other than your own. You could try the APAG Lobby where one or two sites are often just sitting there and generating video that you should be able to see. The APAG Lobby is at: https://vv3.ap-accessgrid.org:8000/Venues/default Another potential issue (which may be the cause of the no video problem in your tests with U Arkansas) is that your network may not be multicast enabled. You can bypass this by selecting a multicast- unicast bridge from the Tools->Bridges menu. chris Christoph Willing +61 7 3365 8316 QCIF Access Grid Manager University of Queensland DISCLAIMER: This email and any files transmitted with it may be privileged, confidential, and contain health information that is legally protected. This information is intended only for the use of the individual or entity named above. The authorized recipient of this information is prohibited from disclosing this information to any other party unless permitted to do so by law or regulation. If you are not the intended recipient, you are hereby notified that any use, disclosure, copying, or distribution, is strictly prohibited. If you have received this information in error, please notify the sender immediately and arrange for the return or destruction of these documents.
