Does it make a difference? I thought Bonjour was optional?
----- Original Message ----- From: "Tom Coffin" <[email protected]> To: "George Estes" <[email protected]> Sent: Thursday, October 9, 2008 10:46:30 AM GMT -06:00 US/Canada Central Subject: Re: [AG-TECH] No Services in new AG3.1 install did they install Bonjour? George Estes wrote: > Hello, > > I have a new AG user at a local high school installing AG3.1. When he runs > the Venue Client on a Windows XP machine the client doen't load the default > services, AudioService and VideoConsumerService and when he tries to add a > Service he get an error. The school is behind a firewall and uses a proxy > server. Any thoughts on what the problem might be would be very helpful. > Here is a portion of the Venue Client log file... > > 10/07/08 12:40:05 1384 ServiceDiscovery servicediscovery.py:62 INFO > Required bonjour libs not found; service discovery disabled > 10/07/08 12:40:26 1384 Toolkit config.py:625 DEBUG retrieved local IP > address 172.16.10.135 > 10/07/08 12:40:26 1384 Toolkit toolkit.py:116 DEBUG Initializing AG > Toolkit version 3.1 > 10/07/08 12:40:26 1384 Toolkit toolkit.py:117 INFO Command and > arguments: ['C:\\Program Files\\AGTk-3\\bin\\VenueClient3.py'] > 10/07/08 12:40:26 1384 VenueClient preferences.py:188 DEBUG > Preferences.LoadPreferences: open file > 10/07/08 12:40:26 1384 Toolkit toolkit.py:166 INFO Logfile Name: > VenueClient.log > 10/07/08 12:40:26 1384 Toolkit venueclient3.py:137 INFO wx version is: > 2.6.3.3 > 10/07/08 12:40:27 1384 VenueClient venueclient.py:529 DEBUG > __StartWebService: service manager: http://172.16.10.135:11000/ServiceManager > 10/07/08 12:40:27 1384 VenueClient venueclient.py:543 DEBUG > __StartWebService: node service: http://172.16.10.135:11000/NodeService > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:640 INFO > NodeService.GetConfigurations > 10/07/08 12:40:27 1384 VenueClient venueclient.py:270 DEBUG Loading node > configuration: <AccessGrid.Descriptions.NodeConfigDescription instance at > 0x01FF65F8> > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:379 INFO > NodeService.LoadConfiguration > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:398 INFO Trying to > load node configuration from: C:\Program > Files\AGTk-3\Config\nodeConfig\default > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:406 DEBUG section: > node > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG > servicemanagers : servicemanager0 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:406 DEBUG section: > service1 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG > packageName : VideoConsumerService.zip > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:406 DEBUG section: > service0 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG > packageName : AudioService.zip > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG > serviceConfig : serviceconfig0 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:406 DEBUG section: > servicemanager0 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG url : > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG builtin : > 1 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG services > : service0 service1 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG name : > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:406 DEBUG section: > serviceconfig0 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG Force > AC97 : False > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG Silence > Suppression : Off > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG Output > Gain : 50 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG Talk : Off > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:408 DEBUG Input > Gain : 50 > 10/07/08 12:40:27 1384 NodeService agnodeservice.py:483 DEBUG using > builtin service manager at http://172.16.10.135:11000/ServiceManager > 10/07/08 12:40:27 2272 ServiceManager agservicemanager.py:210 INFO > AGServiceManager.RemoveServices > 10/07/08 12:40:27 3228 ServiceManager agservicemanager.py:103 INFO > AGServiceManager.AddService > 10/07/08 12:40:27 3228 ServiceManager agservicemanager.py:132 INFO > Extracting service package to C:\Documents and > Settings\administrator\Application > Data\AccessGrid3\local_services\AudioService > 10/07/08 12:40:27 3228 ServiceManager agservicemanager.py:378 DEBUG > Executing service AudioService > 10/07/08 12:40:27 3228 ServiceManager agservicemanager.py:410 INFO > Running Service; options: ['C:\\Documents and > Settings\\administrator\\Application > Data\\AccessGrid3\\local_services\\AudioService\\AudioService.py', '--port', > 59743, '--serviceManagerUri', 'http://172.16.10.135:11000/ServiceManager', > '--token', '0001000401687c0a20adc8195931c128'] > 10/07/08 12:40:27 3228 ProcessManager processmanager.py:62 DEBUG Creating > process: C:\Python24\pythonw.exe "C:\Documents and > Settings\administrator\Application > Data\AccessGrid3\local_services\AudioService\AudioService.py" --port 59743 > --serviceManagerUri http://172.16.10.135:11000/ServiceManager --token > 0001000401687c0a20adc8195931c128 > 10/07/08 12:40:27 3228 ProcessManager processmanager.py:75 DEBUG Create > process returns: (<PyHANDLE:1028>, <PyHANDLE:1040>, 2212, 3524) > 10/07/08 12:40:37 3228 ServiceManager agservicemanager.py:424 INFO > Service failed to register: 0001000401687c0a20adc8195931c128 > 10/07/08 12:40:37 3228 Hosting servicecontainer.py:17 ERROR Processing > Failure > exceptions:Exception > Service failed to become reachable > [trace: C:\Python24\lib\site-packages\ZSI\ServiceContainer.py:108:_Dispatch > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGServiceManager_interface.py:960:soap_AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:97:AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:147:AddService > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:425:__ExecuteService] > 10/07/08 12:40:37 1384 NodeService agnodeservice.py:518 ERROR Exception > adding service AudioService.zip > Traceback (most recent call last): > File > "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGNodeService.py", line > 515, in LoadConfiguration > prefs.GetProfile()) > File > "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGServiceManager_client.py", > line 60, in AddServiceByName > response = self.binding.Receive(AddServiceByNameResponse.typecode) > File "C:\Python24\lib\site-packages\ZSI\client.py", line 504, in Receive > return _Binding.Receive(self, replytype, **kw) > File "C:\Python24\lib\site-packages\ZSI\client.py", line 432, in Receive > raise FaultException(msg) > FaultException: Processing Failure > exceptions:Exception > Service failed to become reachable > [trace: C:\Python24\lib\site-packages\ZSI\ServiceContainer.py:108:_Dispatch > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGServiceManager_interface.py:960:soap_AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:97:AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:147:AddService > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:425:__ExecuteService] > 10/07/08 12:40:37 3864 ServiceManager agservicemanager.py:103 INFO > AGServiceManager.AddService > 10/07/08 12:40:37 3864 ServiceManager agservicemanager.py:132 INFO > Extracting service package to C:\Documents and > Settings\administrator\Application > Data\AccessGrid3\local_services\VideoConsumerService > 10/07/08 12:40:37 3864 ServiceManager agservicemanager.py:378 DEBUG > Executing service VideoConsumerService > 10/07/08 12:40:37 3864 ServiceManager agservicemanager.py:410 INFO > Running Service; options: ['C:\\Documents and > Settings\\administrator\\Application > Data\\AccessGrid3\\local_services\\VideoConsumerService\\VideoConsumerService.py', > '--port', 51018, '--serviceManagerUri', > 'http://172.16.10.135:11000/ServiceManager', '--token', > '0001000401687c0a24b3d9e38373be44'] > 10/07/08 12:40:37 3864 ProcessManager processmanager.py:62 DEBUG Creating > process: C:\Python24\pythonw.exe "C:\Documents and > Settings\administrator\Application > Data\AccessGrid3\local_services\VideoConsumerService\VideoConsumerService.py" > --port 51018 --serviceManagerUri http://172.16.10.135:11000/ServiceManager > --token 0001000401687c0a24b3d9e38373be44 > 10/07/08 12:40:37 3864 ProcessManager processmanager.py:75 DEBUG Create > process returns: (<PyHANDLE:12>, <PyHANDLE:1044>, 3832, 4080) > 10/07/08 12:40:47 560 ServiceManager agservicemanager.py:234 INFO > Service registered: token,url = > 0001000401687c0a20adc8195931c128,http://172.16.10.135:59743/Services/AudioService.0001000408a47c0a289309db6b1c8b07 > 10/07/08 12:40:47 3864 ServiceManager agservicemanager.py:422 INFO > Service registered: None 0001000401687c0a24b3d9e38373be44 > 10/07/08 12:40:47 3864 Hosting servicecontainer.py:17 ERROR Processing > Failure > exceptions:AttributeError > 'NoneType' object has no attribute 'find' > [trace: C:\Python24\lib\site-packages\ZSI\ServiceContainer.py:108:_Dispatch > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGServiceManager_interface.py:960:soap_AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:97:AddServiceByName > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGServiceManager.py:150:AddService > C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGService_client.py:210:SetPackageFile > C:\Python24\lib\site-packages\ZSI\client.py:250:Send > C:\Python24\lib\urlparse.py:50:urlparse > C:\Python24\lib\urlparse.py:89:urlsplit] > 10/07/08 12:40:47 1384 NodeService agnodeservice.py:518 ERROR Exception > adding service VideoConsumerService.zip > Traceback (most recent call last): > File > "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\AGNodeService.py", line > 515, in LoadConfiguration > prefs.GetProfile()) > File > "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\interfaces\AGServiceManager_client.py", > line 60, in AddServiceByName >
