So far I'm not able to reproduce the problem. I don't have an identical camera. If you're interested, I can work with you off-list to debug the problem.
Is anyone else seeing this issue? Tom On 2/5/08 11:06 PM, Thomas D. Uram wrote: - That problem won't be identified in the VenueClient.log file. - I think I know the problem, it's with code for detecting input ports on the devices. If I'm right, it's a Windows-specific problem. I'll check tomorrow. - Logfiles are written to the user's directory because that's where the user can most likely write files. There may be instances in which the 'system' Logs directory will be written to, but it's not the usual case. I'll send a follow up when I have some information. Tom On 2/5/08 9:44 PM, alex.krumm-hel...@csiro.au<mailto:alex.krumm-hel...@csiro.au> wrote: Hi Jason, Sorry I should have included the information in the original email. I am running on WindowsXP and the camera is a Logitech Quickcam Communicate Deluxe. It seems from bit more investigation that vic also crashes when it is just a video consumer as well. I have taken a look at the logs and the relevant section from the videoconsumer log seems to be: 02/06/08 14:38:19 4932 Toolkit videoconsumerservice.py:186 INFO Starting VideoConsumerService 02/06/08 14:38:19 4932 Toolkit videoconsumerservice.py:187 INFO executable = C:\Documents and Settings\Owner\Application Data\AccessGrid3\local_services\VideoConsumerService\vic.exe 02/06/08 14:38:19 4932 Toolkit videoconsumerservice.py:188 INFO options = ['-C', u'Asia Pacific Access Grid Lobby', '-t', '127', u'-XrtpName=CSIRO CTW2', u'-XrtpEmail=i...@csiro.au', '-XrecvOnly=1', '-XsiteDropTime=5', '-Xgeometry=500x500', u'-Xtile=2', u'233.2.178.9/17018'] 02/06/08 14:38:19 4932 ProcessManager processmanager.py:62 DEBUG Creating process: C:\Documents and Settings\Owner\Application Data\AccessGrid3\local_services\VideoConsumerService\vic.exe -C "Asia Pacific Access Grid Lobby" -t 127 "-XrtpName=CSIRO CTW2" -XrtpEmail=i...@csiro.au -XrecvOnly=1 -XsiteDropTime=5 -Xgeometry=500x500 -Xtile=2 233.2.178.9/17018 02/06/08 14:38:19 4932 ProcessManager processmanager.py:75 DEBUG Create process returns: (<PyHANDLE:780>, <PyHANDLE:784>, 4308, 5404) 02/06/08 14:38:27 688 ProcessManager processmanager.py:138 ERROR couldn't shutdown process <PyHANDLE:780>: (1444, 'PostThreadMessage', 'Invalid thread identifier.') Traceback (most recent call last): File "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", line 131, in TerminateProcess win32api.PostThreadMessage(self.threadid[pid], 18, 0, 0) error: (1444, 'PostThreadMessage', 'Invalid thread identifier.') 02/06/08 14:38:27 688 ProcessManager processmanager.py:145 ERROR couldn't terminate process <PyHANDLE:780>: (5, 'TerminateProcess', 'Access is denied.') Traceback (most recent call last): File "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", line 142, in TerminateProcess win32process.TerminateProcess(pid, 0) error: (5, 'TerminateProcess', 'Access is denied.') 02/06/08 14:38:28 5540 Toolkit agservice.py:270 INFO Shut service down By the way, does anybody know why there is a "Logs" directory created under the install directory (which on my system is C:\Program Files\AGTk-3) if the logs appear in another location is this a bug or is it intentional? Alex _____ From: Jason Bell [mailto:j.b...@cqu.edu.au] Sent: Wednesday, 6 February 2008 1:54 PM To: Krumm-Heller, Alex (ICT Centre, Marsfield); ag-t...@mcs.anl.gov<mailto:ag-t...@mcs.anl.gov> Subject: RE: [AG-TECH] AG3.1 vic crashes G'day Alex Just wondering if you could provide some more information please. * Operating System; * Does "vic" work, if you are not transmitting? IE, just a video Consumer. * Do you have a model type for the Camera? Additionally, logs can generally be found within C:\Documents and Settings\<username>\Application Data\AccessGrid3\Logs Hope this helps. Cheers, Jason. From: alex.krumm-hel...@csiro.au<mailto:alex.krumm-hel...@csiro.au> [mailto:alex.krumm-hel...@csiro.au] Sent: Wednesday, 6 February 2008 10:25 AM To: ag-t...@mcs.anl.gov<mailto:ag-t...@mcs.anl.gov> Subject: [AG-TECH] AG3.1 vic crashes I have just upgraded my installation of AccessGrid from 3.0.2 to 3.1. When running the new version as soon as I create a videoconsumer node service to capture from my Logitech webcam vic crashes. Can anyone point me to where logs are generated to try and track down the problem. Thanks Alex -------------------------------------------- Jason Bell, B.I.T. B. Info. Tech. (Honours) Student High Performance Computing Support Officer, Network Engineer Information Technology Division Central Queensland University E-mail : j.b...@cqu.edu.au<mailto:j.b...@cqu.edu.au> Work : 07 4930 9229 Mobile : 0409 630897 -------------------------------------------- Patience is a virtue. But if I wanted Patience, I would have become a Doctor. --------------------------------------------
