On 04/10/2007, at 5:06 AM, Kaizaad Bilimorya wrote: > > On Tue, 25 Sep 2007, Kaizaad Bilimorya wrote: >> AccessGrid Version: 3.0.2. (build 1) >> MS Windows XP Professional Version 2002 SP 2 >> >> When connecting to our lobby this user's AccessGrid session works >> fine. When entering any encrypted rooms RAT crashes (video works) >> and windows gives the standard "report problem to Microsoft..." >> >> Attached are the logs. The room is called "SiteLeaders". I have >> searched the mailing lists and can not find any references to this >> type of error. The user did install "Access Grid 3.1 beta1" before >> uninstalling and dropping back to the current 3.0.2 version. > > Seems that the uninstall of the beta did not remove the file: > > C:\Documents and Settings\Windows_Login\Application Data\AccessGrid3 > \local_services\AudioService\rat.exe
This file will not be removed/replaced unless an AudioService with a larger service version number is found. Reverting to 302 would have installed an AudioService with a lower version number. Totally removing that AudioService directory in local_services will ensure that the older (but more newly installed) AudioService is used and a new AudioService directory (with older rat.exe) will be generated in local_services. chris Christoph Willing +61 7 3365 8350 QCIF Access Grid Manager University of Queensland
