I've seen this if the resolution is set to 640X480 or the encoding is set to something other than H.261. Also, choosing the 352X288 resolution will get rid of the unsightly grey area around the image that you see when the resolution is set to 320X240.
hope this helps myk Andrew A Rowley wrote: > Hi, > > This is usually resolved by running vic from the command line by going to: > > c:\documents and settings\<username>\Application > Data\AccessGrid\local_services\VideoProducerSercice > > and running: > > vic 127.0.0.1/12344 > > You can then go to "Menu", select your Device from the "Device..." menu, and > then select "Configure on transmit" from the "Options..." menu. You can then > click on the "Transmit" check box. You should then get options to configure > your camera. You should set the resolution to something like 320x240. This > should then not crash. > > Andrew :) > > ============================================ > Access Grid Support Centre, > RSS Group, > Manchester Computing, > Kilburn Building, > University of Manchester, > Oxford Road, > Manchester, > M13 9PL, > UK > Tel: +44(0)161-275 0685 > Email: andrew.row...@manchester.ac.uk > > >> -----Original Message----- >> From: owner-ag-t...@mcs.anl.gov [mailto:owner-ag-t...@mcs.anl.gov] On >> Behalf Of alex.krumm-hel...@csiro.au >> Sent: 25 August 2006 04:49 >> To: ag-t...@mcs.anl.gov >> Subject: [AG-TECH] Problems with Access Grid 2.4 client >> >> Hi, >> >> I am having problems with the Access Grid 2.4 client. I am running on a >> Windows XP (service pack2) using a Logitech Quickcam Pro 4000. My problem >> is that vic crashes every time when I start up the access grid client and >> connect to the asia pacific venue server, the message I get is: >> >> --- >> >> Runtime Error! >> >> Program: ...a\AccessGrid\local_services\VideoProducerService\vic.exe >> >> This application has requested the runtime to terminate in an unusal way. >> Please contact the application's support team for more information. >> >> --- >> >> I am not sure how to switch on logging so that I can get some more details >> about the problem. Does anyone have any ideas? >> >> Alex >> >> >> --------------------------------------------------------- >> Alex Krumm-Heller Centie www.centie.net.au >> Tel: +61 2 9372 4657 CSIRO Telecommunications & >> Fax: +61 2 9372 4490 Industrial Physics >> alex.krumm-hel...@csiro.au Marsfield, NSW, Australia >> --------------------------------------------------------- >> >> > > -- Thanx, Michael Miller System Engineer Video Technology Services Persistent Infrastructure Directorate National Center for Supercomputing Applications University of Illinois - UC 217-649-0747 "If you're clear in your vision and trust the people in your team with clear objectives, they will invariably do their best to achieve everything desired, and usually deliver everything you could have hoped for and even more." -Paul Debevec
