You may be interested in the results of a survey of UK Access Grid users that was conducted, mainly to get a feel for the experience of reliability, but also other issues: http://www.agsc.ja.net/survey/2006/surveysummary.php
-- Michael Daw Team Leader, Collaborative Working Developments Manchester Computing Room 1.17, Kilburn Building University of Manchester M13 9PL United Kingdom t: +44 (0)161 275 7026 f: +44 (0)161 275 6800/6040 e: michael....@manchester.ac.uk w: http://www.sve.man.ac.uk/General/Staff/daw http://www.manchester.ac.uk http://www.mc.manchester.ac.uk