P.S. I will read the info at the url about how to file a bugzilla. Mike ----- Original Message ----- From: Michael W Elmore <mwelm...@lbl.gov> List-Post: accessgrid-tech@lists.sourceforge.net Date: Monday, February 6, 2006 9:51 am Subject: Re: [AG-TECH] agtk3
> Hi Tom, > Thanks for the response. I will answer this email and from here > on I > will send problems to bugzilla. I checked on the install program > and > it did create a ag tk 3 folder. It just moved a lot of agtk2.4 > into > that folder. > I can uninstall both later and reinstall them again to verify the > results. > Thanks, > Mike > > ----- Original Message ----- > From: "Thomas D. Uram" <tu...@mcs.anl.gov> > Date: Saturday, February 4, 2006 2:45 pm > Subject: Re: [AG-TECH] agtk3 > > > Mike: > > > > Thanks for the detailed report. Several of the issues you > report-- > > lack of responsiveness, configuration not stored as default--and > > many others will be fixed in an upcoming beta2. The > unresponsiveness,> which we've seen primarily on Windows, is due > to the integrated > > beacon, and is already resolved in cvs. > > > > We'll look into the issue you report with the install and the > > start menus. > > I know that the installer prompts you to select a program group, > > and that it may default to 2.4 if it's already installed. Do > you > > recallif you accepted 2.4 as the default? In that case, it > would > > have overwritten > > the existing program group entries. > > > > ag-tech: > > > > Please continue to submit detailed reports. If you have any > question> about detail to include in a report, I've been pointing > people at > > this page: > > > > http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html > > > > Also, filing problems as bugs in bugzilla is preferable to > sending > > mail,simply because it's easier to track problems that way. > > > > Thanks, > > > > Tom > > > > > > On 2/3/06 6:23 PM, Michael W Elmore wrote: > > > Tom, > > > I have been trying to get my agtk3 to work again. I left the > audio> > service on and tremoved all of the rest. > > > I have to store the configuration as auto because the default > > will not > > > change to another configuration. > > > Eventually, the rat will start, but it takes minutes, and the > venue> > client says not responding. Rat will start if I wait > long enough > > > (almost 3 minutes). > > > However, the venue client doesn't change from not responding. > > When I > > > close the venue client, Rat stays open. Every time I close > the > > Venue> Client I get a Pythonw.exe error. I added video service > > and I get the > > > same result. Rat will start but it takes a long time. The > > venue client > > > changes to not responding and the video service never starts. > > > I have > > > selected my logitech camera as the device for the video service. > > > > > > I have figured out why AGTK 2.4 video services changed when I > was > > > changing video services in 3. > > > I was misled about which agtk I was working in. Start/Program > > > Files/Access Grid ToolKit 3 has moved some of the executables > > > from the 2.4 program folder to the 3 folder. Which is why > agtk3 had > > > certificates. All of these executables now appear under 3. > > > when you when you select Program Files/ Access Grid Toolkit 3: > > > Configure > > > Documentation > > > services > > > manage certificates > > > request a certificate > > > uninstall > > > venue client > > > venue client debug > > > venue management tool > > > view read me > > > > > > All of the executables associated with these folders still > show > > up as > > > agtk2.4 if you look at their properties. Which is why the > > > changes I made under configure and node wizard changed my agtk > > 2.4. > > > > > > The video finally did show up after I had been working on this > > letter> for a while. (I had turned on the video service.) > > > > > > I closed the application again. I got the pythonw.exe error > and > > neither> rat or vic closed. > > > > > > Also, I checked the processes. While waiting for rat to show > > up, ratui > > > and rat don't appear. However, there were two python.exe and 49 > > > pythonw.exe. They don't drop off when I close the application. > > > Tried one more time. Rat showed up after 3 minutes. Still > > waiting for > > > vic.(Got lost connection message after 8 minute: No vic) > > > I think this is enough for now. > > > Thanks, > > > MIke > > > > > > > > > > > >