Hi, If you are using unicast, you will need to open your firewall to a range of UDP unicast ports to and from the address of the bridge server that you are using. You will need to contact the person that runs the bridge server to find out this range.
If you are using multicast, please see http://www.agsc.ja.net/venues.php for a list of multicast addresses and ports for various venues. If your venue is not listed, you can also go to "Venue --> Properties" in the venue client when you are in that venue. Andrew :) ============================================ Access Grid Support Centre, RSS Group, Manchester Computing, Kilburn Building, University of Manchester, Oxford Road, Manchester, M13 9PL, UK Tel: +44(0)161-275 0685 Email: andrew.row...@manchester.ac.uk -----Original Message----- From: Johnny Ly [mailto:j...@melcoe.mq.edu.au] Sent: 12 January 2006 02:31 To: andrew.row...@manchester.ac.uk; ag-t...@mcs.anl.gov Subject: RE: [AG-TECH] Video streaming is not working on PIG node. Hi Andrew, Thanks for the reply. I actually did some further testing from my end and found that it’s something that is definitely beyond my control. I stopped the firewall and still no video streaming worked. Now I have liaised with the central IT department, they would like to know specifically what ports are required, multicast/unicast settings and anything that may help the Network administrator. Any ideas where to get hold of such information? Thanks. Johnny _____ From: Andrew Rowley [mailto:andrew.row...@manchester.ac.uk] Sent: Wednesday, 11 January 2006 6:11 PM To: Johnny Ly; ag-t...@mcs.anl.gov Subject: RE: [AG-TECH] Video streaming is not working on PIG node. Hi, This definitely sounds like a firewall issue. The audio tool (RAT) may be able to "poke a hole" in your firewall, but the video tool (vic) will not be able to do this. This would explain why you can hear but not see. Andrew :) ============================================ Access Grid Support Centre, RSS Group, Manchester Computing, Kilburn Building, University of Manchester, Oxford Road, Manchester, M13 9PL, UK Tel: +44(0)161-275 0685 Email: andrew.row...@manchester.ac.uk -----Original Message----- From: owner-ag-t...@mcs.anl.gov [mailto:owner-ag-t...@mcs.anl.gov] On Behalf Of Johnny Ly Sent: 11 January 2006 04:08 To: ag-t...@mcs.anl.gov Subject: [AG-TECH] Video streaming is not working on PIG node. Hi there, I am running a PIG access grid and the issues I am currently experiencing it that I am not seeing any video streaming. I have tested this with another University and it seems that they can see and hear me. The capture source tab of the Video Source menu has been checked and the right option is selected there. I am only about to use Unicast as the network is configured that way. In addition I am able to hear the other parties. The latest versions of python and AG have been installed. Any help would be greatly appreciated. Thank you. Kind regards, Johnny Ly Systems Officer Macquarie E-Learning Centre Of Excellence (MELCOE) Building E6A, Room 248 Macquarie University NSW 2109 Australia e: j...@melcoe.mq.edu.au<mailto:j...@melcoe.mq.edu.au> t: +61 2 9850 6530 f: +61 2 9850 6527 m: 0405 412 698
