Hi, A collaborator of mine has just been in touch to let me know that her Access Grid installation has inexplicably stopped working. In particular, the Venue Client can't start vic and rat. The following error message is received in the Video Service log:
12/12/05 17:18:32 2760 ProcessManager processmanager.py:59 DEBUG Creating process: C:\Documents and Settings\videoconference\Application Data\AccessGrid\local_services\VideoService\vic.exe -u C:/DOCUME~1/VIDEOC~1/LOCALS~1/Temp/VideoService_3304.vic -C "Video" rusagvideo.rus.uni-stuttgart.de/51016 12/12/05 17:18:32 2760 ProcessManager processmanager.py:97 ERROR process creation failed: (193, 'CreateProcess', 'No error message is available') Traceback (most recent call last): File "C:\Python23\Lib\site-packages\AccessGrid\Platform\win32\ProcessManager. py", line 70, in StartProcess startup_info) error: (193, 'CreateProcess', 'No error message is available') Has anyone seen this before? Can anyone suggest a cure (or even better, advise as to what might have caused this)? It's similar to a problem I've seen before, and never really got to the bottom of. We've stopped and restarted services, removed and added using "Manage My Node", rebooted (twice) but the problem persists. Other than reinstalling everything we're running out of ideas. It seems to be a problem with Python processes. Any help much appreciated, /\ |) /\ |\/| -- Dr Adam Carter, Applications Consultant, EPCC, The University of Edinburgh a...@epcc.ed.ac.uk | +44 131 650 6009 | http://www.epcc.ed.ac.uk/~adam