Richard: Can you describe the problem in detail?
Have you looked at the logfiles as I suggested? If you don't see anything wrong there, I'd be happy to take a look to help you out. The cert request is transferred over http. If you're using Windows, and have multiple protocol-specific proxy servers defined, submission of the cert request will fail; you can fix this by specifying only an http proxy (temporarily removing the other proxy server specs). Tom Christoph Willing wrote: > > On 22/08/2005, at 9:07 AM, Richard Caladine wrote: > >> Dear All, >> >> I am still having problems obtaining a certificate and am starting to >> think laterally about where the problem may be. >> Could it be that the proxy server and/or the border firewall at my >> institution are blocking the communication? > > > Yes it could. A quick test of this is to run an ordinary browser and try > reaching some well known web sites e.g. > www.uow.edu.au > www.usyd.edu.au > www.ap-accessgrid.org > www.accessgrid.org > If you're asked for a password to browse beyond uow.edu.au, then it > looks very much like a proxy issue. > > > A second possibility is the MTU. Are you using Linux? If so, then I've > recently found that changing the MTU from 1500 to 1476 cured a problem > that looked a bit like a proxy and/or firewall problem. In that case, > the browser would reach www.usyd.edu.au, but could not reach > www.ap-accessgrid.org (which is "nearby"). > > >> What protocol does the certificate wizard use to communicate the >> request to the AG developers? > > > I believe its https (hence simple browser tests, as above, can give some > help in this case). > > > chris > > > Christoph Willing Ph: +61 7 3365 8350 > QPSF Access Grid Manager > University of Queensland > >
