You might also check the logfile for failures that occurred in trying to start vic. Logfiles reside in C:\Documents and Settings\%USERNAME%\Application Data\AccessGrid\Logs, named according to the service (e.g., VideoService.log).
Tom On 06/22/05 01:29, Natalia Costas Lago wrote: > > Have a look at the venue log, to check which kind of call the venue > client does to start vic and check errors. > > ----- Original Message ----- From: "west suhanic" <west.suha...@gmail.com> > To: <ag-t...@mcs.anl.gov> > Sent: Wednesday, June 22, 2005 5:17 AM > Subject: Re: [AG-TECH] vic works on command line but fails to be started > via AG > > >> Hi All: >> >> vic fails to come up on a Windows XP laptop. However when I >> start vic on the command line it shows the video streams. Other >> than a re-install, any suggestions? >> >> regards, >> west >> >> On 6/21/05, west suhanic <west.suha...@gmail.com> wrote: >> >>> Hi Thomas: >>> >>> I checked the emerge log. I did not see any complaint about or even >>> mention of /etc/AccessGrid. I did not see mention of /etc . Also there >>> was no >>> ~/.AccessGrid created. I am open to any and all suggestions. >>> >>> regards, >>> west >>> >>> On 6/21/05, Thomas D. Uram <tu...@mcs.anl.gov> wrote: >>> > The complaint is about /etc/AccessGrid/SharedApplications . >>> > >>> > I expect to see some failure in the emerge output regarding this >>> and > other directories. >>> > West: Do you see any failures regarding directories in > >>> /etc/AccessGrid? Do you see a >>> > complaint about configuration files (which reside in /etc)? >>> > >>> > Tom >>> > >>> > >>> > On 06/20/05 17:22, Douglas Kosovic wrote: >>> > > Hi West, >>> > > >>> > >> File >>> > >> >>> "/usr/lib/python2.3/site-packages/AccessGrid/Platform/unix/Config.py", >>> > >> line 100, in _Initialize >>> > >> self.GetSharedAppDir() >>> > >> File >>> > >> >>> "/usr/lib/python2.3/site-packages/AccessGrid/Platform/unix/Config.py", >>> > >> line 208, in GetSharedAppDir >>> > >> raise Exception, "AGTkConfig: app dir does not exist." >>> > >> Exception: AGTkConfig: app dir does not exist. >>> > >> >>> > >> Any suggestions? >>> > > >>> > > >>> > > I think it's complaining about either one of the following dirs: >>> > > ~/.AccessGrid/SharedApplications/ >>> > > $AGTK_USER/SharedApplications/ >>> > > >>> > > The latter only if the AGTK_USER env variable is set. >>> > > >>> > > Check the ownership and permissions of ~/.AccessGrid/ or just issue >>> > > something like: >>> > > mv ~/.AccessGrid ~/AccessGrid.bak >>> > > >>> > > >>> > > Cheers, >>> > > Doug >>> > > >>> > > >>> > >>> >> >> > >
