Hi, Sounds like a bug in the software. I am copying in AG-Tech on this again...
Andrew :) ============================================ Access Grid Support Centre, RSS Group, Manchester Computing, Kilburn Building, University of Manchester, Oxford Road, Manchester, M13 9PL, UK Tel: +44(0)161-275 0685 Email: andrew.row...@manchester.ac.uk -----Original Message----- From: Judy L. Cox [mailto:jl...@tlc2.uh.edu] Sent: 19 November 2004 16:35 To: 'Andrew Rowley' Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3 Hello, Everything is grayed out. I cannot add anything. The account I am using has admin rights. Judy -----Original Message----- From: Andrew Rowley [mailto:andrew.row...@manchester.ac.uk] Sent: Friday, November 19, 2004 9:50 AM To: 'Judy L. Cox' Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3 Hi, Mine is set to localhost:11000. You can do "Service Manager"-->"Add..." to add another service manager. It may only accept connections from the localhost address rather than the actual IP address. Andrew :) ============================================ Access Grid Support Centre, RSS Group, Manchester Computing, Kilburn Building, University of Manchester, Oxford Road, Manchester, M13 9PL, UK Tel: +44(0)161-275 0685 Email: andrew.row...@manchester.ac.uk -----Original Message----- From: Judy L. Cox [mailto:jl...@tlc2.uh.edu] Sent: 19 November 2004 15:39 To: 'Andrew Rowley' Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3 Hi Andrew, Thanks for the reply. I tried your suggestion and the default URL is set to "https: //my IP address:11000/NodeService", but an error message is returned stating it "cannot open node management at "https://my IP Adress:11000/NodeService". I thought maybe the WindowsXP firewall was causing problems, so, I disabled it. Any thoughts on the error message above? Thanks! Judy -----Original Message----- From: Andrew Rowley [mailto:andrew.row...@manchester.ac.uk] Sent: Friday, November 19, 2004 9:32 AM To: 'Judy L. Cox'; ag-t...@mcs.anl.gov Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3 Hi, On a laptop, it is not necessary to run the node service or service manager with AG2.3. Instead, just run the Venue Client. This will start your node service for you. You can then use the "Preferences"-->"Manage My Node..." to add the VideoProducerService (AudioService and VideoConsumerService are usually loaded by default). Andrew :) ============================================ Access Grid Support Centre, RSS Group, Manchester Computing, Kilburn Building, University of Manchester, Oxford Road, Manchester, M13 9PL, UK Tel: +44(0)161-275 0685 Email: andrew.row...@manchester.ac.uk ________________________________________ From: owner-ag-t...@mcs.anl.gov [mailto:owner-ag-t...@mcs.anl.gov] On Behalf Of Judy L. Cox Sent: 19 November 2004 14:57 To: ag-t...@mcs.anl.gov Subject: [AG-TECH] Problems installing AG Toolkit 2.3 Hello, I installed AG Toolkit 2.3 on an IBM Thinkpad laptop (WindowsXP O/S) for a customer. The video camera is Logitech QuickCam Orbit and the microphone is Plantronics w/ echo canceling. I successfully installed the appropriate software. In addition I requested and loaded the certificate. When I tried to start the NODE or SERVER MANAGER services the following error message appears: NODE Service error message: 'C:\Python23\lib\fcntl.py:7: DeprecationWarning: the FCNTL mode is deprecated; please use fcntl. C:\Python23\lib\termios:py:7: DeprecationWarning: the TERMIOS module is deprecated; please use termios Starting Node Service URL: https://my IP address:11000/NodeService Starting Service Manager URL: https://my IP address:11000/ServiceManager Traceback (most recent call last): File "C:\Program Files\AGTk-2.3\bin\AGServiceManager.py", line 145, in ? File "C:\Program Files\AGTk-2.3\bin\AGServiceManager.py", line 130, in main gNodeService.LoadDefaultConfig() File "C:\Python23\Lib\site-packages\AccessGrid\AGNodeService.py", line 359 in LoadDefaultConfig Raise Exception ("Failed to load default configuration (%s)" % Exception: Failed to load default configuration (defaultWindows)' SERVICE MANAGE error message: 'C:\Python23\lib\fcntl.py:7: DeprecationWarning: the FCNTL module is deprecated; please use fcntl C:\Python23\lib\termios.py:7: DeprecationWarning: the TERMIOS module is deprecated; please use termios Starting Service Manager URL: https://129.7.249.136:11000/ServiceManager' Of course, the service should be running before I can setup complete the Node Wizard. I searched the internet for this error message and found an article which stated the problem is due to "Windoze " which has a case insensitive file system. I tried renaming FCNTL and TERMIOS. Also, I renamed using the same name, but in lower case. Has anyone experiencing this problem before? If so, what is the fix? Thanks in advance for your reply. Judy
