Hi all, Susanne Lefvert wrote:
> > On Thu, 16 Sep 2004, Hengzhi Zhong wrote: > > >>Hello all, >> >>I have installed AG2.3 for a PIG. The PIG is on windows >>XP. SharedBrowser, SharedQuestionTool, and PowerPoint are already included >>in the shared applications. However, when I tried to open SharedBrowser, >>nothing shows up. I could open SharedQuestionTool just fine. >> >>Later I installed SharedRasmol. I could add SharedRasmol to the >>applications, but when I clicked on it to open, nothing showed up. >> >>It seems to that other than SharedQuestionTool, none of the shared >>applicatiosn can open on the PIG. Why is that? What should I do? > > > > Did you have an earlier version of the toolkit installed before you got > 2.3? Sometimes, old shared applications are causing newer ones to fail. > You could try renaming C:\Documents and Settings\<user>\Application > Data\AccessGrid\Config\ApplicationDatabase and see if that > helps. If that does not work, please send me your SharedBrowser.log file > from C:\Documents and Settings\<user>\Application Data\AccessGrid\Logs. The shared apps bundled with 2.3 are all working fine for me (though the machine I've installed 2.3 on didn't have a pre-2.3 version installed before). Shared Rasmol, on the other hand, behaves as described above. I had reported this earlier as a bug, but since it's a Shared Rasmol bug and not a Toolkit bug, the bug was closed. My understanding is that a new release of Shared Rasmol which addresses this problem is planned. - Jennifer
