Hi Jeffrey, Can you please file a bug in bugzilla (bugzilla.mcs.anl.gov/accessgrid) and attach your log files? The logs are located in /Users/<username>/.AccessGrid/Logs
Here are a couple things to try: - try removing your /Users/<username>/.AccessGrid/Config/certrepo directory and try requesting another certificate. - If you started the certificate manager from the launcher, see if it helps to start it from the VenueClient through Preferences->Certificate Manager. Eric On Thu, 16 Sep 2004, Jeffrey Bary wrote: > I installed the Mac OS X version 2.3 of the Access Grid Toolkit and > then I went to request a certificate using the certificate wizard. It > worked fine until the last page that contains the message: > > Click 'Finish' to submit identity certificate request for Jeffrey > Bary to Argonne. A confirmation e-mail will be sent, within 2 > business days, to jeffrey.b...@nyu.edu. > > ----------- > > I then pressed to "Finish" button and got the message: > > Error occurred. Certificate request cannot be completed. > > ----------- > > Any suggestions on how to proceed ? > > -Jeff > -- > > =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= > Jeffrey Bary New York University phone: 212-998-3049 > Senior Arts Technologist 251 Mercer fax: 212-995-4120 > Arts Technology Group New York, NY 10012 internet: jeffrey.b...@nyu.edu > > N Y U / I n f o r m a t i o n T e c h n o l o g y S e r v i c e s > A c a d e m i c C o m p u t i n g S e r v i c e s > >
