If this is across multiple machines, you should: * check that the time is set properly on both machines, preferably to an ntp server * that you are using hostnames that resolve properly; can you ping the node service machine from the service manager machine, and vice-versa?
Beyond that, you can send your agns.log from the node service machine and agsm.log from the service manager machine (from ~/.AccessGrid on Linux, C:\Documents and Settings\<YOU>\ApplicationData\AccessGrid on Windows), and I'll take a look at the problem. Tom Todd Reed wrote: I just downloaded and installed the AG Toolkit and I'm trying to configure the service manager. I've got the service manager created, but when I try to add a VideoConsumerService I get an error message "Exception: Error adding service: Exception: AGServiceManager.AddService failed: Unknown Reason" Any suggestions? I get the same message when I try to add any of the three options. --Todd
