The Capture card is a "Black Magic - Decklink SDI".
From: John I Quebedeaux Jr [mailto:jo...@lsu.edu]
Sent: Tuesday, 16 July 2013 9:45 AM
To: Jason Bell
Cc: accessgrid-tech@lists.sourceforge.net
Subject: Re: [AG-TECH] AG Windows issues
What's the capture card(s) involved?
-----
John Q @ LSU via iPhone
On Jul 15, 2013, at 6:42 PM, "Jason Bell"
<j.b...@cqu.edu.au<mailto:j.b...@cqu.edu.au>> wrote:
AG Colleagues
I have come across a couple of Access issues that I am hoping someone could
assist me with.
* If I change Venues a couple of times, I will get a vic.exe error.
See Attached screen shot:
<image001.png>
Every time I switch Virtual Venues, I would get another error message like
above. If I directly enter the Venue and close the Venue Client when done, I
don't see these messages. Has anyone come across it before? If I was to
guess, I would think that the "vic" closes too fast and starts another "vic"
before the original vic close properly. I have also found, if this error keeps
coming up and I switch to 3 or more different venues, the machine would "blue
screen".
* Another issue I have is if I use the AG software on windows 7 by
multiple users, in which one of the users has "admin privileges". If you save
a "Navigation Venue" by the "admin user", then use the Venue Client by a
"general user", the Venue Client crashes and doesn't load. The error message
is something like "unexpected end of file", or something along that line. Now
- this issue was a little difficult to diagnose and it wasn't until I was
running in debug mode that I determined what the issue was. So my questions
are as follows:
o On windows, where do the "Navigation Venues" get stored?
o I assume if I can change the file permission for the Venues, I should be
able to fix the issue.
As a work around, if I log back in as the "admin user", delete the saved venue,
the issue is then resolved.
Anyway, interested to see if anyone else is having the same issue.
Many regards,
Jason.
-------------------------------------------------------------------------
Jason Bell, B.I.T. (Honours)
Video Collaboration Champion
eResearch Analyst
Queensland Cyber Infrastructure Foundation
http://www.qcif.edu.au/
Senior Research Technologies Officer
Information Technology Directorate
CQ University Australia
http://www.cqu.edu.au/
E-mail : j.b...@cqu.edu.au<mailto:j.b...@cqu.edu.au>
j.b...@qcif.edu.au<mailto:j.b...@qcif.edu.au>
Work : +61 7 4930 9229
Mobile : 0409 630897
Postal : Building 19, Room 1.55
Central Queensland University
Bruce Highway
Rockhampton, Queensland, Australia, 4702
-------------------------------------------------------------------------
Patience is a virtue.
But if I wanted Patience,
I would have become a Doctor.
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