Hi sorry I deleted your last e-mail buy this is at Stuart, can you resend it please? this is the e-mail telling me how to take control of the install procedure just encase I have to try and fix things this way. with thanks.

On 27/02/2014 22:57, V Stuart Foote wrote:
@Kevin,

Glad you got it sorted, not the first time I've forgotten to ask about any 
changes in AntiMalware posture.

Some AV solutions are more agressive than others at "monitoring" and 
"preventing" changes.  Last major go round was with the offerings from Avast AVG, guess 
the Internet Security 360 goes into that same category.

Stuart

________________________________________
From: nvda-bou...@freelists.org <nvda-bou...@freelists.org> on behalf of Kevin 
Cussick
Sent: Thursday, February 27, 2014 3:12 PM

thanks,  OK I have a new av program internet security 360 once I stopped
it running from task manager the install went fine.  I tried just
switching off the real protection but it still wouldn't install!   so it
looks like for now if I want to update I have to switch it off.  I only
found this out because I ran both installers with defender,  on another
machine it worked I have not had any problems installing for a long time
now.   but because there snaps I assumed maybe there was a new problem
but for now I have got it working. on the other machine with defender it
just worked without any problems.  I didn't see  any prompt from the av
program to let the program threw it just didn't install, but as soon as
I closed all the processes down to do with this av program it ran the
installers and installed. anyway sorted for now trying to contact them
later and let them know that the av prog doesn't seem to lie lo or ooo
for now.



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