Heightened sense

  IndiGo's inaugural flight from Delhi to Pune & Bangalore on Thursday sported 
some very welcome and simple solutions for the benefit of disabled people
everywhere. One wonders why nobody thought of these before. First, the transit 
bus had a hinged flap which drops out of one of the middle doors to form
a ramp with which the wheelchair can be rolled in and out, as well as secured. 
Next, the forward boarding gangway had been replaced with a two-stage covered
ramp, through which passengers can be rolled up right to the aircraft door.

Best of all, the so-called 'VIP' seats in row-1, with the extra leg space, have 
been set aside for wheelchair-assist passengers, and the front toilet door
is large enough for an airline wheelchair to be just about rolled in. Removing 
the ovens from their A-320s provides for more leg room, as well as these
facilities.

Interestingly, IndiGo seems to have chosen to go for a very low-key launch, 
concentrating on getting paying passengers on board rather than spending on
public relations exercises. Even their senior management, travelling incognito 
on the inaugural flight, chose to board with regular tickets, with the rest
of the "public." More interestingly, they were scattered all around the fairly 
full aircraft.

Doing it quietly

At the AGM of a large telecom company in Mumbai recently, the chairman was 
asked for details of his philanthropic expeditions. At which, other shareholders
began narrating his activities here. "It's surprising to see the details people 
give about what I do, when I myself don't know much about these," was his
brief comment. Unusual humility, but welcome.

URL: http://www.financialexpress.com/fe_full_story.php?content_id=137202
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