For you kind info, this project started in Bangalore by Enable India. Subramani
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sudhir R Sent: Friday, August 25, 2006 1:37 PM To: [email protected] Subject: Re: [AI] Non-traditional employment opportunities for thedisabled... *********************** No virus was detected in the attachment no filename Your mail has been scanned by InterScan MSS. *********************** Yes, provided some NGO or person with enough stamina can take it up with the Coffee Board and other burgeoning coffee parlour chains... Regards RS ----- Original Message ----- From: "Subramani L" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, August 25, 2006 1:23 PM Subject: Re: [AI] Non-traditional employment opportunities for thedisabled... > Sometime ago, I think it was you who posted the coffee taster job. I > think that should be a very good one for the VH. > > Subramani > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Sudhir R > Sent: Friday, August 25, 2006 1:13 PM > To: Access India > Cc: [EMAIL PROTECTED]; M.C.Roy > Subject: [AI] Non-traditional employment opportunities for the > disabled... > > *********************** > No virus was detected in the attachment no filename > > Your mail has been scanned by InterScan MSS. > *********************** > > > Wonder if the visually challenged could also take up such interesting > and paying jobs... > > -- > >From rediff.com > August 24, 2006 02:58 IST > > If you were to step inside a Cafe Coffee Day outlet to sip your chosen > cuppa, chances are you will spot some customers writing notes on a > napkin and showing > them to a group of attentive brew masters. It's a mode of communicating > with brew masters who are hearing impaired, or 'differently-abled' in > the company's > parlance. > > But these brew masters more than make up for their hearing defects with > other inherent strengths like an enormous sense of taste. In fact, their > sense of > smell help them become quality controllers who can ensure that coffees > served to the customers are "the best possible in every way." > > Says Shyamala Deshpande, Sr General Manager (HR and Training), Cafe > Coffee Day: "These employees are specialising in this field since they > have shown an > aptitude for 'brewing' and not because they can't work in the direct > servicing section." > > The idea of hiring these candidates sprouted when Enable India, a nodal > agency for recruitment of hearing-impaired candidates, approached Caf? > Coffee Day > to hire its disabled candidates. > > "We decided to conduct a pilot initiative of hiring a batch of 10 > hearing impaired candidates as brew masters in Bangalore. We were very > happy with the > results and today we have a total of 24 brew masters working with cafes > in Mumbai, New Delhi, Bangalore and Hyderabad," says Deshpande. > > The hiring process involves company personnel first interviewing the > candidate with a sign language interpreter present. The chosen candidate > is made to > go through a two-week coffee training period and a test is conducted by > Caf? Coffee Day's in-house trainers. > > Even this process happens with the help of sign language interpreters. > This training is followed by a practical and theoretical test. > > Enable India co-ordinates with NGOs working with disabled candidates > across cities. It handles the pre-screening and keeps batches of > interested candidates > ready for interviews. Such candidates are hired in a minimum batch size > of five or more. > > Says Deshpande: "The brew master is a very integral part of the caf? > environment, his contribution is extremely important to the satisfaction > of customers > as coffee is at the core of our business. We ensure that all staff > members of the caf? including the caf? manager who runs the caf? is > sensitive towards > our silent brew masters." > > As for the brew masters, they are out to prove that even the deaf can > hear the end-customer. > > > To unsubscribe send a message to [EMAIL PROTECTED] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i > n > > > To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
