yes! you should go to consumer forum, its help line toll free number is : 
1800114000, or you can lodge a complaint to there website, : 
www.core.nic.in. thanks.


----- Original Message ----- 
From: "srini vasan" <[EMAIL PROTECTED]>
To: "Accessindia" <[email protected]>
Sent: Friday, November 24, 2006 8:43 PM
Subject: [AI] Suggestion Needed.


> Hello Friends,
>
> I bought an Intel D865GBF motherboard and a 2.4 ghz intel processor from a 
> famous computer reseller in Chennai. I got 3 years warranty for that 
> motherboard and for the processor as well from the date of purchase, that 
> was on 4th June, 2005.
>
> Now the problem is, my motherboard went out of order and the vendor says 
> that it has to be replaced. Meanwhile, he also said that Intel is saying 
> since there is no production of the above model motherboard, they are 
> willing to payback 78$ to their customers instead of replacing it.
>
> My question is, whether I can ask them to get back their processor as 
> well? since that can be fixed with that type of motherboard alone. 
> Apparently, while I was asking this question to my vendor, he replied that 
> Intel has refused to pay for the processor, since it is in working 
> condition.
>
> I'm really confused and got frestrated now. Can I go to the consumer 
> redressal forum for this event?
>
> Awaiting for your suggestions.
>
> Regards,
>
> Cheenu.
>
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