In her book Are They Selling Her Lips?, Carol Moog writes, “Back in
1974, Foote, Cone & Belding’s advertising, developed for Levi Strauss
& Company’s 501 jeans, included a man in a wheelchair in one of its
genuinely engaging, musically excellent, shamelessly imitated,
sales-soaring ‘501 Blues’ commercials. In the spot, young people are
dancing, jogging, playing double-dutch and here’s this guy happily
popping a wheelie in his chair...”
http://www.livemint.com/Opinion/vY7NR2nL948fOtSAgcdHuJ/Advertising-and-the-differently-abled.html
Probably for the first time in advertising history, a disabled man was
featured in an ad, not as an oddity or in an apologetic manner, but as
a person like any of us, having the time of his life, on his
wheelchair.

Interestingly, reports tell us that the term “differently abled” was
coined by the US Democratic National Committee around the mid-1980s,
and The Los Angeles Times reported in 1985, “In a valiant effort to
find a kinder term than handicapped, the Democratic National Committee
has coined differently abled. The committee itself shows signs of
being differently abled in the use of English.” In the US, the term in
use till then was handicapped and across the Atlantic the term was
disabled. The new term differently abled has gained momentum and today
we are seeing a growing sensitization of normal people to the issues
facing the differently abled.

Coming to India, here too, a man in a wheelchair had a stellar role in
the Raymond ad done during the early 1990s. A dapper young man, in a
suit, probably foreign returned, goes looking for his long-lost
friend, only to find him on a wheelchair. After a moment of
disappointment, the ad filmmaker lets the human emotion of
togetherness take over—the two friends are then shown laughing and
enjoying themselves on Mumbai’s Marine Drive, with our hero being
pushed along at top speed on his wheelchair by his recently returned
friend.

The Hero brand of motorcycles used Pankaj Kapoor in the late 1990s and
early 2000s as a blind father who guides his son towards buying a Hero
Splendor motorbike; the blind father being used as a metaphor for the
blind faith that millions of motorbike users have in the brand.

Then there was a Tata corporate film in which we see a group of young
boys playing football in the rain, with one of the teams having a
polio-afflicted boy, in crutches, as the goalkeeper. The ad ends with
the differently enabled goalie diving to save a sure goal, and the
match, for his team.

In the last few years, Indian ads have started celebrating differently
abled consumers with full gusto. Several of the ads one has seen over
the last few years are not apologetic about disability.

One of the biggest efforts was probably the deaf national anthem done
for Big Cinemas. Crafted to perfection, the national anthem, performed
by the deaf and dumb children, brought alive the fact that you can be
differently abled yet have the same pride and joy for one’s country.

In the past 18 months alone, numerous ads have used differently abled
characters to deliver their sales message. The Nescafe ad featuring a
stammering stand-up comic was one such stellar effort. Lux used a
blind photographer to showcase film star Katrina Kaif’s beauty. Vatika
hair oil used the issue of hair loss associated with chemotherapy to
create empathy with its core consumers: even if you lose all your
beautiful hair, you still don’t lose your inner beauty, especially if
you have friends who stand beside you.

The use of differently abled characters by regular brands has had a
strong effect on health insurance brands. While they have
traditionally stayed with happy days kind of advertising, of late they
have also started to present the real challenges of debilitating
illnesses.

HDFC Life ran an ad early this year where a loving father is helping
his daughter, who wears an artificial limb on one leg, to realize her
dream to become a dancer. It was a throwback to the real-life case of
dancer-turned-actress Sudha Chandran (see her play her real-life role
in the Telugu film Mayuri, remade in Hindi as Nache Mayuri). In its
latest campaign, HDFC Life has used real world cancer survivor Lisa
Ray to say, “Fighting cancer isn’t easy. Financially preparing for it
is.”

While our advertising has made some small moves, as a society we have
a long way to go in sensitizing the general populace about the
differently abled.

Recently, the Xavier’s Resource Center for the Visually Handicapped
conducted the Antarchakshu Workshop, a sensitization and awareness
workshop aimed at creating a preview for the sighted into the world of
the visually challenged. Those of us who were in the workshop came out
of it with a somewhat different view of the visually challenged.

The term differently abled was coined to take the stigma associated
with the terms employed earlier. The differently abled tell us that
they don’t need our charity, sympathy or pity; they ask for our
understanding. That is not too much to ask for.

Ambi M.G. Parameswaran is executive director of FCB Ulka Advertising
and is president of Advertising Agencies Association of India. He will
take stock of consumers, brands and advertising trends every month.
The opinions expressed here are personal.


-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU



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