On 12/19/15, Vyas Gajendra <[email protected]> wrote: > i sent the following mail to sbi. > gajendra vyas > ----- Original Message ----- > From: Vyas Gajendra > To: a g m s b i complaint > Cc: [email protected] > Sent: Saturday, December 19, 2015 11:25 AM > Subject: captchha in net banking > > > here is gajendra vyas holding accounts with sbi. my account no. is > 10307665590 . i am a blind person . we thousands of blind customers use net > banking with help of screen reader . > now captchha is introduced in log in ,that makes net banking impossible for > the blind . actually captchha is to prevent machine operation , but in net > banking nothing can be performed with machine . till to day no fraud > happened without captchha , and captchha is no surity of safety .it will > compel blind customers to look for other accessible net banking available in > the market . > So, we call upon you to keep your internet banking which is one of the most > accessible products in the industry, as such, and introduce an alternative > arrangement for the blind customers. > It would also comply with WCAG2 guidelines for accessibility. > > OTP is the most suitable alternative, I think, as the mobile number of the > customer is already registered with SBI and OTP is already generated for > post log in transactions. > So, providing OTP after keying in username and password by the blind > customer would take care of accessibility. > > IRCTC, indian railway's ticket booking site is already doing authentication > by OTP in case of blind users. > > Please do take urgent and immediate steps in this directions as by keeping > blind customers out of its internet banking, SBI is violating not only their > fundamental rights but is also militating against financial inclusion. > > Hope to see results soon. > gajendra vyas > phone : 079-30127030 > mobile : 9427065866 > > --- > This email is free from viruses and malware because avast! Antivirus > protection is active. > https://www.avast.com/antivirus > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > thanks to you sir, meny meny thanks to you sir. from you thousandnds off blind persons benifited.i am also blind person. i payed my elatric city bill 5 05 pm sir this evining sir. actual i tryed to pay my elactric city bill sir,after i wright my user name, password ask capture image sir, that's y i cont pay my elactric city bill sir.god bluss you sir,
Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
