Greetings:

 

Here is a fascinating article on the State of the Accessibility Challenge which 
appeared yesterday in USA Today. The total length of the article is 1401 words. 
If the article is any indication, Facebook should be able to catch up with 
Google with respect to accessibility in no more than a year or two. 

 

I will be speaking with Mr. King at 9:30 PM today local time. If there are any 
questions you would like me to ask on your behalf, please send them across to 
me at the email address which appears in the header of this message. Happy 
reading and now the featured article.

 

Rajesh from Noida

 

 

 

Matt King, a software engineer who has been blind

since college, came to Facebook last summer with a mission: to make

websites and mobile apps friendlier for people like him with disabilities.

 

King, 50, uses screen-reader software that turns Web pages and documents

into synthesized speech. The challenge he confronts every day: As many as

half of websites are nearly impossible for him to browse.

 

"There are not many products out there where you can say — actually it's

hard to name any — that the experience of using them as a person with a

disability is as good as it would be if you didn't have a disability," says

King who is part of a team at Facebook that focuses on accessibility, such

as providing closed captions for videos and keyboard shortcuts for people

who can't use a computer mouse.

 

Accessibility is a major problem that looms larger as the world's

population grows and ages and as more of everyday life — applying for

college or jobs, making a major purchase, getting health information —

happens online.

 

Websites are too seldom built with people with disabilities in mind. But

increasingly, tech giants from Microsoft to Yahoo are focusing on making

technology more accessible to everyone.

 

A major push is underway to add accessibility curriculum to computer

science programs and to educate software developers on how to build sites

and apps that don't shut out people with disabilities, whether they use

screen readers, mouth-controlled joysticks, closed captioning or

eye-tracking technology.

 

"There is certainly more of an interest in just the last five years from

these big companies in Silicon Valley," said Geoff Freed, director of

technology projects and Web media standards for the WGBH National Center

for Accessible Media.

 

It's also a hot topic at the 31st Annual International Technology and

Persons with Disabilities Conference being held in San Diego this week.

 

'SEE' A FACEBOOK PHOTO WITH CAPTIONS

 

Facebook is re-engineering its website and mobile apps, and it's

brainstorming a new generation of futuristic products that harness the

power of artificial intelligence to improve the experience of Facebook for

people with disabilities.

 

The first is an automated captioning tool launching in April that will help

the visually impaired "see" a photo on Facebook by describing what's in it.

 

The ever-quickening torrent of photographs and videos flooding Facebook

presents a big challenge for the visually impaired. King says he gleans

clues from the captions and comments, but "you really feel excluded when

you can't see the picture."

 

Even small bits of information can be helpful, King says. When a friend

uploads a new profile picture without a caption, the tool tells him there

is a person smiling in the photo. When a friend uploads a photo from her

phone, it says: "Image may contain: two people, one toddler, smiling,

outdoors."

 

"These are our very first baby steps," he says. In time, Facebook hopes to

provide a much fuller automated description of photographs and then videos.

"It's really the idea that we are including everybody in the conversation,"

he says.

 

ONE BILLION PEOPLE WITH DISABILITIES

 

Tech companies aren’t focusing on disability access simply out of altruism.

Dependent on growth, they can’t afford to overlook large swaths of the

population. In the United States, one out of every five adults has a

disability, according to the Centers for Disease Control and Prevention.

Some 15% of the world's population, an estimated 1 billion people, have

disabilities.

 

Another factor: legal risk. Courts are divided on whether websites and

mobile apps are legally required to provide equal access to people with

disabilities under the 1990 Americans with Disabilities Act, which was

enacted before the Internet became as ubiquitous as it is today. But

advocates are increasingly filing lawsuits, claiming companies have a legal

obligation to make their websites as accessible as a retail store, movie

theater or restaurant.

 

The Department of Justice delayed a plan to issue accessibility regulations

until 2018, but in November said: "The inability to access websites put

individuals at a great disadvantage in today's society, which is driven by

a dynamic electronic marketplace and unprecedented access to information."

 

Online barriers can translate into higher prices if the lowest price is

available on an inaccessible website. People with disabilities can't apply

for jobs if the application is only available on a website that isn't

accessible.

 

“If you can't get equal access, it will negatively impact your economic

status, your privacy, your social life, your independence, even your

safety," said Jonathan Lazar, a computer science professor at Towson

University in Maryland.

 

INTERNET BRINGS ADVANCES, OBSTACLES

 

DeAnn Elliott, a Boston disability advocate, was diagnosed at 28 with

retinitis pigmentosa, a genetic disorder that causes gradual retinal

degeneration, and declared legally blind at 41.

 

The Web has opened up many opportunities for people with vision loss, she

says. Recent technological advances, such as Apple's VoiceOver, a

gesture-based screen reader that reads a description of everything

happening on an iOS device, have turned smartphones into indispensable aids.

 

Yet too much of the Internet remains tantalizingly beyond her reach. Among

the most common obstacles: "captchas," a security feature that requires

users to retype numbers or letters. Audio captchas are often

 

"It's terribly frustrating," Elliott said. "We pay for the same service

from our Internet providers as our neighbors but for a fraction of the

functionality."

 

That lack of functionality is an unnecessary barrier to online access,

advocates say. Many websites, such as those run by government, libraries

and museums, are required to be accessible.

 

Making technology accessible benefits everyone, says Daniel Goldstein,

counsel for the National Federation of the Blind. Think curb cuts and

wheelchair ramps for strollers, captions for television broadcasts in noisy

bars or the software used to create e-books.

 

"What's needed are things like: 'It is the policy of our company to build

accessibility in from the beginning of the design process,' " Goldstein

 

Facebook is seeking to embed that kind of awareness in its corporate

culture.

 

FACEBOOK 'EMPATHY LAB'

 

Steps from his desk in Facebook's Menlo Park, Calif., headquarters is an

"empathy lab," a row of devices that browse the social network using

keyboard shortcuts, braille or the sound of a human voice. The devices are

strategically placed along a busy walkway to remind engineers to build —

or, in Facebook speak, hack — accessibility into all products.

 

That is King's life work. He was born with retinitis pigmentosa and

considered legally blind, though as a child he was able to ride a bike and

hold down a route delivering newspapers. While studying electrical

engineering and music at the University of Notre Dame, King lost his sight

completely, but never his drive. He began tinkering with screen readers to

improve the technology. At IBM, he championed equal access for people with

disabilities. He's also a three-time Paralympian, one of the world's top

tandem cyclists and a classical pipe organist.

 

King makes good use of assistive technology. While most software engineers

have large monitors on their desks, King has a sound mixing board like

those used by a recording engineer or a professional DJ. The mixer lets him

control the volume of the screen reader and other audio coming from three

laptops — two PCs and a MacBook — and two phones — one iPhone, one Android

— using the mic on his stereo headset so he can listen to a phone call in

one ear and the screen reader in the other.

 

King was recruited from IBM by Jeff Wieland, who started Facebook's

accessibility team five years ago. King, who navigates the sprawling campus

with a white cane, says he was taken with Facebook's mission to connect

every person on the planet.

 

"I don't think there is any other company in the world where accessibility

is that core to the mission, where it's impossible to accomplish the

mission without making accessibility great," he says.

 

Using Facebook was a frustrating experience for people with vision loss

when King signed up for it in 2009. The social network was riddled with

buttons and graphics that were not labeled so he had no idea what they were

for. "It took me several hours to do what would have taken someone else 15

or 20 minutes," he recalls.

 

Today, King can skim his news feed as quickly as a sighted person. King

predicts artificial intelligence will power even greater advances for

people with disabilities.

 

"This is a problem," he says, "that as machines get smarter, that machines

can solve."

 

Disclaimer from the Poster: For private circulation and for non-profit purposes 
only.


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