I have traveled on Thai Airways a few times. Most recent flight was just this weekend on Saturday from Phuket to Bangkok. They have always provided me with the correct assistance. There is a slight problem in India though. The ground handling for Thai Airways in India is done by Air India and the staff here try to apply some kind of archaic rules from their Air India experience.
In general, just asking for assistance at the airport is enough. Once they see you and know that you are fine with walking and so on, they won't say of the nonsense stuff. If they do, just ask to speak to the Thai Airways staff and not ground handling staff. The assistance on the aircraft and in Thailand is great. Phuket is also very nice. I just spent a week there. Enjoy your trip. Regards, Kiran On Sun, May 15, 2016 at 6:25 PM, Arvind Bhartiya <[email protected]> wrote: > Hi guys, > I am travelling alone to Fuket on Thai air this friday. As always , > on an international flight, I called their customer service and > informed them that I would be needing an escort to the aircraft and > back. To by surprise and dismay they are saying that I cannot travel > unescorted. > On my insistance, they said that they can give a wheelchair/escort > upto the aerobridge and I will have to go up the ramp on my own or > with a fellow passenger. > This is the first time I am travelling Thai air alone and am shocked > at their service. I have travelled on European airlines alone and > have never felt this way. > What do you guys suggest I should do? > Have any of you faced similar experiences and how have you coped with > it? > > Any advice will be appreciated. > Thanks > Arvind Bhartiya > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
