----- Original Message ----- 
From: Vikas Kapoor 
To: [email protected] 
Sent: Friday, July 15, 2016 11:28 AM
Subject: Saving Card Details without the Consent of Buyers


Sir/Ma'am,
My name is Vikas kapoor and I'm writing this to you from Delhi to bring to your 
attention about a commonly and widely followed practice over many Indian and 
foreign websites of various merchants, which amounts to breach the security and 
privacy of the credit/debit cards of thousands of customers.
While performing a transaction over various websites, such as, snapdeal.com, 
flipkart.com, amazon.in, ebay.in, freecharge.com, (hundreds of them may be 
sighted), they store the card details without giving the customers an option 
whether they are willing their card details to be available on third party 
sites. Although many of them would claim that they don't store the CVV code 
while saving the card details, I personally think even storing the 16 digit 
number is a clear case of violation of the privacy of customers.

Further, one can argue, as most of the websites often do, in the present age, 
when an extra security layer is provided in the form of OTP, no security risk 
is involved while storing the card details, however, I'd like to inform you 
that this option of generating OTP is applicable only on the websites that 
operate in India, and, on all other foreign sites, one can complete the 
transaction without having to generate any OTP.

So my argument is: while you may not have any control over the foreign 
websites, the card data stored on the Indian websites may be leaked to other 
foreign sites, in which case, we would render ourselves completely helpless.

Furthermore, when we all customers are advised by the respective banks to keep 
our card details confidential, how can various websites openly store your card 
details when you perform any transaction? Needless to mention that without 
exercising the option to save the card details with the merchants' sites, the 
transactions will not be completed.
I'd therefore, strongly urge you to kindly look into this issue on urgent basis 
as these instances quite often go unnoticed, and come up with a strong and 
general circular asking the websites and other merchants not to store any 
portion of the cards entered on their sites.
Thanking you.
Vikas Kapoor,
Mobile: (+91) 9891098137, 9013354994
Skype Id: dl_vikas

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