Tried as suggested, the inbox doesn't open for issue pertaining to mobile
recharge whereas for some other issues, the inbox opens and we can proceed
further.

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Aravind R
Sent: 09 April, 2018 3:43 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Paytm help.

Use menu option in paytm inbox

Sent from my iPhone

> On 08-Apr-2018, at 7:46 PM, pranaya rani <pranayara...@gmail.com> wrote:
> 
> Friends, I need help in contacting paytm for refund. On 3rd april 2018,  I
> made a regarge to my friend's airtel No. Paytm immediately sent me a mail
> indicating order No. and also operater's reference code.  But till now, my
> friend hasn't received the recharged amount.  On contacting airtel and
> quoting the operater's reference code, they just said that they have no
> knowledge of this transaction/recharge as paytm is a 3rd party app.  I
tried
> contacting paytm in all possible ways but to no avail.  I therefore
request
> our friends to advise further. Thanks and regards,  Pranaya
> 
> 
> 
> 
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> Disclaimer:
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the person sending the mail and AI in no way relates itself to its veracity;
> 
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Disclaimer:
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2. AI cannot be held liable for any commission/omission based on the mails sent 
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