Dear Amar, – credit card statement in PDF format is also in accessible with screen readers thank you
Sent from my iPhone > On 22-Jun-2018, at 10:02 AM, Ajay Minocha <[email protected]> wrote: > > Website isn't really accessible with jaws. > > Also, as Alok said, there are a lot of unnecessary Captchas. > > Also, I am able to use their app but generating statements is a pain > even in the app without any captcha. > > Cheers, > Ajay > >> On 22/06/2018, Amar Jain <[email protected]> wrote: >> Pranav, >> >> Please whats app your contact, I haven’t played with virtual cards much, so >> will call you from there in case of issues. Mobile: 9892622230. >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 6:19 AM, Pranav Lal <[email protected]> wrote: >>> >>> If i generate a virtual credit card using net safe, the generated card is >>> shown as an image and is inaccessible. I have to go the card history >>> feature to find details about my virtual card. I do not know if their >>> netsafe app is accessible on any platform. >>> The pdf forms in their customer center are not true forms so are hard to >>> fill. >>> In phone banking, i need to validate my credit card if i call from a phone >>> that is not registered. The ivr timesout too quickly such that entering >>> the digits is a pain. >>> Pranav >>> >>>> On 21-Jun-2018, at 10:52 PM, Amar Jain <[email protected]> wrote: >>>> >>>> Noted Alok. Have you got yourself their braille enabled debit card? HDFC >>>> has many, but it only works with those cards. >>>> >>>> Thank you. >>>> >>>> Regards, >>>> Amar Jain >>>> >>>> Sent from my iPhone >>>> >>>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <[email protected]> wrote: >>>>> >>>>> Hi Amar, >>>>> When we try to download historical statements, i.e. any statement older >>>>> than six months, it asks for a captcha text to be entered. This captcha >>>>> does not have any audio option as well. Of course this feature is >>>>> reached after login, so need for a captcha at that stage does not sound >>>>> very logical. I have been using HDFC net banking for many years now and >>>>> this post-login captcha was not there earlier. >>>>> >>>>> When we try to view tax credit statement through net banking, it asks >>>>> for captcha text to be entered. This is also after login, so not very >>>>> logical. Also, once the user is redirected to traces website, there is >>>>> one more captcha to deal with anyway. >>>>> >>>>> Another issue that comes up at times when I visit the branch is that >>>>> in case of signature mismatch they say that their system does not >>>>> display the photograph of the account holder, so it is difficult for >>>>> them to verify. This is the case when people at the branch know me well >>>>> enough. They eventually do the work after some persuasion but the need >>>>> to persuade frequently is anyway there. If their system does not display >>>>> the photograph of the account holder, it is worth considering having it >>>>> there. This is based on the information provided by a branch official. >>>>> >>>>> More and more ATMs are now becoming talking ATMs. I have noticed that >>>>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>>>> However, HDFC Bank seems to be lagging on that front. >>>>> >>>>> Thanks. >>>>> Alok >>>>> >>>>> -----Original Message----- >>>>> From: AccessIndia [mailto:[email protected]] On >>>>> Behalf Of Amar Jain >>>>> Sent: 21 June 2018 19:21 >>>>> To: [email protected] >>>>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend >>>>> >>>>> Dear All, >>>>> >>>>> I have a meeting early next week with senior people of the bank. List >>>>> down all specific challenges attached to disabilities vs. products and >>>>> services of the bank. This needs to happen by Sunday. >>>>> >>>>> Regards, >>>>> Amar Jain >>>>> >>>>> Sent from my iPhone >>>>> >>>>> >>>>> >>>>> >>>>> Search for old postings at: >>>>> http://www.mail-archive.com/[email protected]/ >>>>> >>>>> To unsubscribe send a message to >>>>> [email protected] >>>>> with the subject unsubscribe. >>>>> >>>>> To change your subscription to digest mode or make any other changes, >>>>> please visit the list home page at >>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>> >>>>> >>>>> Disclaimer: >>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>>> the person sending the mail and AI in no way relates itself to its >>>>> veracity; >>>>> >>>>> 2. 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AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. >> > > > -- > Ajay Minocha > Mob : +91-9584076767 > E mail : [email protected] > [email protected] > Skype: ajayminocha2 > > > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
