What are the problems here? Be specific a little please. Sent from my iPhone
> On 22-Jun-2018, at 3:59 PM, Saravanan <[email protected]> wrote: > > it is not possible to update address change, mobile number change & email > change for credit card accounts. We need this facility in a user friendly > manner. Credit card staments are expected in accessible format. > Reward point redemption option is also expected in accessible format. > > Thanks > Saravanan.K > > > > >> On 6/22/2018 12:27 PM, Zoher Kheriwala wrote: >> Dear Amar, – credit card statement in PDF format is also in accessible with >> screen readers thank you >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 10:02 AM, Ajay Minocha <[email protected]> wrote: >>> >>> Website isn't really accessible with jaws. >>> >>> Also, as Alok said, there are a lot of unnecessary Captchas. >>> >>> Also, I am able to use their app but generating statements is a pain >>> even in the app without any captcha. >>> >>> Cheers, >>> Ajay >>> >>>> On 22/06/2018, Amar Jain <[email protected]> wrote: >>>> Pranav, >>>> >>>> Please whats app your contact, I haven’t played with virtual cards much, so >>>> will call you from there in case of issues. Mobile: 9892622230. >>>> >>>> Sent from my iPhone >>>> >>>>> On 22-Jun-2018, at 6:19 AM, Pranav Lal <[email protected]> wrote: >>>>> >>>>> If i generate a virtual credit card using net safe, the generated card is >>>>> shown as an image and is inaccessible. I have to go the card history >>>>> feature to find details about my virtual card. I do not know if their >>>>> netsafe app is accessible on any platform. >>>>> The pdf forms in their customer center are not true forms so are hard to >>>>> fill. >>>>> In phone banking, i need to validate my credit card if i call from a phone >>>>> that is not registered. The ivr timesout too quickly such that entering >>>>> the digits is a pain. >>>>> Pranav >>>>> >>>>>> On 21-Jun-2018, at 10:52 PM, Amar Jain <[email protected]> wrote: >>>>>> >>>>>> Noted Alok. Have you got yourself their braille enabled debit card? HDFC >>>>>> has many, but it only works with those cards. >>>>>> >>>>>> Thank you. >>>>>> >>>>>> Regards, >>>>>> Amar Jain >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <[email protected]> wrote: >>>>>>> >>>>>>> Hi Amar, >>>>>>> When we try to download historical statements, i.e. any statement older >>>>>>> than six months, it asks for a captcha text to be entered. This captcha >>>>>>> does not have any audio option as well. Of course this feature is >>>>>>> reached after login, so need for a captcha at that stage does not sound >>>>>>> very logical. I have been using HDFC net banking for many years now and >>>>>>> this post-login captcha was not there earlier. >>>>>>> >>>>>>> When we try to view tax credit statement through net banking, it asks >>>>>>> for captcha text to be entered. This is also after login, so not very >>>>>>> logical. Also, once the user is redirected to traces website, there is >>>>>>> one more captcha to deal with anyway. >>>>>>> >>>>>>> Another issue that comes up at times when I visit the branch is that >>>>>>> in case of signature mismatch they say that their system does not >>>>>>> display the photograph of the account holder, so it is difficult for >>>>>>> them to verify. This is the case when people at the branch know me well >>>>>>> enough. They eventually do the work after some persuasion but the need >>>>>>> to persuade frequently is anyway there. If their system does not display >>>>>>> the photograph of the account holder, it is worth considering having it >>>>>>> there. This is based on the information provided by a branch official. >>>>>>> >>>>>>> More and more ATMs are now becoming talking ATMs. I have noticed that >>>>>>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>>>>>> However, HDFC Bank seems to be lagging on that front. >>>>>>> >>>>>>> Thanks. >>>>>>> Alok >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: AccessIndia [mailto:[email protected]] On >>>>>>> Behalf Of Amar Jain >>>>>>> Sent: 21 June 2018 19:21 >>>>>>> To: [email protected] >>>>>>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend >>>>>>> >>>>>>> Dear All, >>>>>>> >>>>>>> I have a meeting early next week with senior people of the bank. List >>>>>>> down all specific challenges attached to disabilities vs. products and >>>>>>> services of the bank. This needs to happen by Sunday. >>>>>>> >>>>>>> Regards, >>>>>>> Amar Jain >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Search for old postings at: >>>>>>> http://www.mail-archive.com/[email protected]/ >>>>>>> >>>>>>> To unsubscribe send a message to >>>>>>> [email protected] >>>>>>> with the subject unsubscribe. >>>>>>> >>>>>>> To change your subscription to digest mode or make any other changes, >>>>>>> please visit the list home page at >>>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>>> >>>>>>> >>>>>>> Disclaimer: >>>>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>>>>> the person sending the mail and AI in no way relates itself to its >>>>>>> veracity; >>>>>>> >>>>>>> 2. AI cannot be held liable for any commission/omission based on the >>>>>>> mails sent through this mailing list.. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Search for old postings at: >>>>>>> http://www.mail-archive.com/[email protected]/ >>>>>>> >>>>>>> To unsubscribe send a message to >>>>>>> [email protected] >>>>>>> with the subject unsubscribe. >>>>>>> >>>>>>> To change your subscription to digest mode or make any other changes, >>>>>>> please visit the list home page at >>>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>>> >>>>>>> >>>>>>> Disclaimer: >>>>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>>>>> the person sending the mail and AI in no way relates itself to its >>>>>>> veracity; >>>>>>> >>>>>>> 2. AI cannot be held liable for any commission/omission based on the >>>>>>> mails sent through this mailing list.. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Search for old postings at: >>>>>> http://www.mail-archive.com/[email protected]/ >>>>>> >>>>>> To unsubscribe send a message to >>>>>> [email protected] >>>>>> with the subject unsubscribe. >>>>>> >>>>>> To change your subscription to digest mode or make any other changes, >>>>>> please visit the list home page at >>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>> >>>>>> >>>>>> Disclaimer: >>>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>>>> the person sending the mail and AI in no way relates itself to its >>>>>> veracity; >>>>>> >>>>>> 2. AI cannot be held liable for any commission/omission based on the >>>>>> mails sent through this mailing list.. >>>>> >>>>> >>>>> >>>>> Search for old postings at: >>>>> http://www.mail-archive.com/[email protected]/ >>>>> >>>>> To unsubscribe send a message to >>>>> [email protected] >>>>> with the subject unsubscribe. >>>>> >>>>> To change your subscription to digest mode or make any other changes, >>>>> please visit the list home page at >>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>> >>>>> >>>>> Disclaimer: >>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>>> the person sending the mail and AI in no way relates itself to its >>>>> veracity; >>>>> >>>>> 2. AI cannot be held liable for any commission/omission based on the mails >>>>> sent through this mailing list.. >>>> >>>> >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> >>>> To unsubscribe send a message to >>>> [email protected] >>>> with the subject unsubscribe. >>>> >>>> To change your subscription to digest mode or make any other changes, >>>> please >>>> visit the list home page at >>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>> >>>> >>>> Disclaimer: >>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>>> the >>>> person sending the mail and AI in no way relates itself to its veracity; >>>> >>>> 2. AI cannot be held liable for any commission/omission based on the mails >>>> sent through this mailing list.. >>>> >>> >>> -- >>> Ajay Minocha >>> Mob : +91-9584076767 >>> E mail : [email protected] >>> [email protected] >>> Skype: ajayminocha2 >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> >>> To unsubscribe send a message to >>> [email protected] >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
