Thank you everyone for your inputs.

I will let the list members know as in when things are implemented.

Regards,
Amar Jain

Sent from my iPhone

> On 25-Jun-2018, at 11:09 PM, Ajay Minocha <[email protected]> wrote:
> 
> Hi,
> 
> Would like to ask members the specific issue which they are facing
> with credit card statements? I can access my statements without any
> issue with Jaws and Adobe reader.
> 
> @Mohit, I somehow find SBI very user friendly and easy to use.
> 
> HTH,
> Ajay
> 
>> On 24/06/2018, Mohit Gupta <[email protected]> wrote:
>> hi ajay,
>> In your view, which bank's net banking and mobiel app is accessible?
>> 
>>> On 6/22/18, Ajay Minocha <[email protected]> wrote:
>>> Website isn't really accessible with jaws.
>>> 
>>> Also, as Alok said, there are a lot of unnecessary Captchas.
>>> 
>>> Also, I am able to use their app but generating statements is a pain
>>> even in the app without any captcha.
>>> 
>>> Cheers,
>>> Ajay
>>> 
>>>> On 22/06/2018, Amar Jain <[email protected]> wrote:
>>>> Pranav,
>>>> 
>>>> Please whats app your contact, I haven’t played with virtual cards much,
>>>> so
>>>> will call you from there in case of issues. Mobile: 9892622230.
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On 22-Jun-2018, at 6:19 AM, Pranav Lal <[email protected]> wrote:
>>>>> 
>>>>> If i generate a virtual credit card using net safe, the generated card
>>>>> is
>>>>> shown as an image and is inaccessible. I have to go the card history
>>>>> feature to find details about my virtual card. I do not know if their
>>>>> netsafe app is accessible on any platform.
>>>>> The pdf forms in their customer center are not true forms so are hard to
>>>>> fill.
>>>>> In phone banking, i need to validate my credit card if i call from a
>>>>> phone
>>>>> that is not registered. The ivr timesout too quickly such that entering
>>>>> the digits is a pain.
>>>>> Pranav
>>>>> 
>>>>>> On 21-Jun-2018, at 10:52 PM, Amar Jain <[email protected]> wrote:
>>>>>> 
>>>>>> Noted Alok. Have you got yourself their braille enabled debit card?
>>>>>> HDFC
>>>>>> has many, but it only works with those cards.
>>>>>> 
>>>>>> Thank you.
>>>>>> 
>>>>>> Regards,
>>>>>> Amar Jain
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <[email protected]> wrote:
>>>>>>> 
>>>>>>> Hi  Amar,
>>>>>>> When we try to download historical statements, i.e. any statement
>>>>>>> older
>>>>>>> than six months, it asks for a captcha text to be entered. This
>>>>>>> captcha
>>>>>>> does not have any audio option as well. Of course this feature is
>>>>>>> reached after login, so need for a captcha at that stage does not
>>>>>>> sound
>>>>>>> very logical. I have been using HDFC net  banking for many years now
>>>>>>> and
>>>>>>> this post-login captcha was not there earlier.
>>>>>>> 
>>>>>>> When we try to view tax credit statement through net banking, it asks
>>>>>>> for captcha text to be entered. This is also after login, so not very
>>>>>>> logical. Also, once the user is redirected to  traces website, there
>>>>>>> is
>>>>>>> one more captcha to deal with anyway.
>>>>>>> 
>>>>>>> Another  issue that comes  up at times when I visit the branch is that
>>>>>>> in case of signature mismatch they say that their system does not
>>>>>>> display the photograph of the account holder, so it is difficult for
>>>>>>> them to verify. This  is the case when people at the branch know me
>>>>>>> well
>>>>>>> enough. They eventually do the work after some persuasion but the need
>>>>>>> to persuade frequently is anyway there. If their system does not
>>>>>>> display
>>>>>>> the photograph of the account holder, it is worth considering  having
>>>>>>> it
>>>>>>> there. This is based on the information provided by a branch official.
>>>>>>> 
>>>>>>> More and  more ATMs are now becoming talking ATMs. I  have noticed
>>>>>>> that
>>>>>>> many SBI, ICICI, and other bank ATMs have become widely accessible.
>>>>>>> However, HDFC Bank seems to be lagging on that front.
>>>>>>> 
>>>>>>> Thanks.
>>>>>>> Alok
>>>>>>> 
>>>>>>> -----Original Message-----
>>>>>>> From: AccessIndia [mailto:[email protected]] On
>>>>>>> Behalf Of Amar Jain
>>>>>>> Sent: 21 June 2018 19:21
>>>>>>> To: [email protected]
>>>>>>> Subject: [AI] HDFC Bank customers: list your challenges by this
>>>>>>> weekend
>>>>>>> 
>>>>>>> Dear All,
>>>>>>> 
>>>>>>> I have a meeting early next week with senior people of the bank. List
>>>>>>> down all specific challenges attached to disabilities vs. products and
>>>>>>> services of the bank. This needs to happen by Sunday.
>>>>>>> 
>>>>>>> Regards,
>>>>>>> Amar Jain
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>> 
>>>>>>> 
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>>> 
>>> 
>>> --
>>> Ajay Minocha
>>> Mob : +91-9584076767
>>> E mail : [email protected]
>>> [email protected]
>>> Skype: ajayminocha2
>>> 
>>> 
>>> 
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>> 
>> 
>> --
>> Thanks and Regards,
>> Mohit Gupta.
>> Rajasthan.
>> 
>> 
>> 
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> 
> 
> -- 
> Ajay Minocha
> Mob : +91-9584076767
> E mail : [email protected]
> [email protected]
> Skype: ajayminocha2
> 
> 
> 
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