On 7/17/18, shankar shan <[email protected]> wrote:
> Hi sir,
>
> Download the Microsoft Install Uninstall Troubleshooter from the
> following URL:
> https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
> once the MicrosoftProgram_Install_and_Uninstall.meta file got
> downloaded,  lonch the file and tab to the next button, and press
> space or enter.
> in the next screen, you may see the 2 options like, problem with
> instalation and problem with uninstalation.
> tab to the problem with uninstalation and press space or enter key.
> in the next screen,
> Look for references to any n v d a product. If one is found, select it
> and remove it.
> Unfortunately, the troubleshooter will close after removing each item,
> so repeat the process of running the troubleshooter and removing
> Freedom Scientific components until none remain.
>
> once, all the components from the n v d a got uninstalled, restart
> your pc and try installing the downloaded copy of n v d a.
>
> this may  not the exact solution, but, give it a try.
>
>
>
> On 7/17/18, Siva Suresh <[email protected]> wrote:
>> hi.
>>
>> just uninstall NVDA from your PC and try reinstalling the latest
>> version of NVDA. you can get the latest NVDA from either from NV
>> access website or ninite.com. hope this helps you to some extent.
>>
>> Thank you. Shivasuresh
>>
>> On 7/17/18, Sanchit Katiyar <[email protected]> wrote:
>>> Dear friends,
>>>
>>> I am unable to update my NVDA version 15.3 to the latest one i.e.
>>> 18.2.1. I am using a laptop of HP with Windows 10 (64 bit) single
>>> language home edition. Actually I formatted my laptop a few days ago.
>>> I did not have the latest NVDA version at that time so I installed the
>>> older version i.e. 15.3. now when I am trying to update it, it is
>>> saying “file is in use, the installation is unable to remove or
>>> override a file. Another copy of NVDA may be running on the other
>>> logged on account. Please make sure that all copies of NVDA are shut
>>> down and run the installation again”.
>>>
>>> In fact, I have only one user account in my computer. I have tried to
>>> directly run the installation file after removing the previous version
>>> but it is still giving the above mentioned message.
>>>
>>> Please suggest me the way to update NVDA to the latest version.
>>>
>>> --
>>> Best regards,
>>> Sanchit Katiyar
>>>
>>> Email:
>>> [email protected]
>>>
>>> Mobile Number:
>>> +91 9013816320
>>>
>>>
>>>
>>>
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>>
>>
>> --
>> thank you and warm regards.
>> shivasuresh.
>> reach me through the following means
>> mobile no. 9550437181.
>> e- mail I D [email protected]
>> skype I D sivasuresh.katta
>> hyderabad
>>
>>
>>
>>
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>
>
> --
> Thanks and regards,
> Shankar.C
> Mobile/ whatsapp: +91- 7795927572.
> email: [email protected]
> skype: shankar.a
> *****
> Senior Accessibility tester at Cerner health care solutions, bangalore.
> *****
>
>
>
>
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-- 
Best regards,
Sanchit Katiyar

Email:
[email protected]

Mobile Number:
+91 9013816320




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