Vodafone in aid of the hearing impaired

Pradipta Mukherjee in Kolkata | PTI | December 11, 2007 | 13:08 IST

A hundred and thirty years after the invention of telephone, cellular 
technology will finally take the device to people with special abilities.

In a first of its kind initiative and available only in Kolkata, mobile 
services provider Vodafone Essar, has launched the 'Sambhav' prepaid card, 
targeted
at customers with hearing and speech disability.

Available at Rs 151, the prepaid Sambhav card will enable the hearing impaired 
to communicate effectively using a cellphone. The card enables customers
with hearing and speech disability to use mobile phones primarily for sending 
SMSes.

The card which provides 500 free smses also has Rs 10 worth of calls for any 
emergency.

The card introduced in Kolkata on a pilot basis will be rolled out in the rest 
of the country eventually depending on the success of the experiment, says
Vodafone Essar East ceo, Sridhar Rao.

Rao says he has no problem if people other than the hearing impaired use it. 
But a call costs Rs 1.99 which is more than what other Vodafone options offer,
he says.

The special card called Sambhav was made after an NGO, International Deaf 
Children's Society, India, approached the company. It was tailor-made for deaf
children.

Vodafone, in Kolkata, has joined hands with the IDCS to ensure that the service 
reaches the maximum number of special people.

According to Sridhar Rao,  voice service is redundant for the hearing and 
speech impaired. Instead, they require to communicate through text.

"At Vodafone, we have been offering tailor-made services for various corporate 
clients as well as others. So we thought of launching a product tailor-made
for people who fail to use a cellphone, like the deaf. Since, telecom is all 
about communication, we thought of introducing a product for the hearing 
impaired
as well, to enable them to communicate too, using this technology," Rao said.

"Today, we have technology that allows one to communicate without having to 
hear or speak. We felt those with speech and hearing disability should not be
deprived of the opportunity to communicate," Rao said.

In addition, a Vodafone team will hold SMS workshops at institutes partnering 
with IDCS, to educate the disabled on how to write and access SMS on their
mobile phones.

The Sambhav card offers 500 local SMS for Rs 151 per month.

The card is valid for one month and is available across 15 Vodafone stores and 
68 Vodafone mini-stores in Kolkata.

The card also has a talk-time of Rs 10 for emergency purposes.

According to Sandhya Srinivasan, communications officer of IDCS, there are 12 
million deaf people in India. Over 25,000 deaf children are born across India
every year.

"When the telephone was invented as a means of communication, the deaf were 
left behind. With technology now available for the deaf to communicate, 
hopefully,
this will not happen now," Srinivasan said.

(Sweety Bhalla)
Assistant Manager
IFCI LTD
New Delhi India
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