hi.  even I  have been facing the same problem while sending
audiobooks through post.  we were not getting any proper response from
them for not accepting the books.finally I  personally visited the
post-office and found that system is not  accepting  the clause which
says  free literature for blind.

On 3/11/19, Amiyo Biswas <[email protected]> wrote:
> Hello,
>
> During last two or three days, post offices are not accepting Braille books
> under Blind Literature category. According to the officer in charge, the
> minimum and maximum weight is showing as zero (0). As a result, they cannot
> accept any parcel of Braille books in Kolkata or nearby.
>
> We are further told by our nearest post office and Kolkata GPO that they
> cannot solve this problem at local level and we must request Director
> General of Post to address the issue.
>
> I wish, the facility of free postage for Braille books is not disturbed.
> What I note from a post office person is that the software package has been
> updated by TCS and the fault is theirs.
>
> Anyway, if you face this problem don't delay in complaining.
>
> With best regards
> Amiyo Biswas
> Cell: 9433464329 / 6290527506
>
>
>
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