Write your complaint by email to
[email protected]

Everyone facing this problem has to do it now. Already the government has stopped seamail and thereby free international post for us.

With best regards
Amiyo Biswas
Cell: 9433464329 / 6290527506

----- Original Message ----- From: "Parimala Bhat" <[email protected]> To: "AccessIndia: a list for discussing accessibility and issues concerning the disabled." <[email protected]>
Sent: Tuesday, March 12, 2019 9:46 AM
Subject: Re: [AI] Problem in Posting Braille Books under Blind Literature Category vide Rule 136_


hi.  even I  have been facing the same problem while sending
audiobooks through post.  we were not getting any proper response from
them for not accepting the books.finally I  personally visited the
post-office and found that system is not  accepting  the clause which
says  free literature for blind.

On 3/11/19, Amiyo Biswas <[email protected]> wrote:
Hello,

During last two or three days, post offices are not accepting Braille books
under Blind Literature category. According to the officer in charge, the
minimum and maximum weight is showing as zero (0). As a result, they cannot
accept any parcel of Braille books in Kolkata or nearby.

We are further told by our nearest post office and Kolkata GPO that they
cannot solve this problem at local level and we must request Director
General of Post to address the issue.

I wish, the facility of free postage for Braille books is not disturbed.
What I note from a post office person is that the software package has been
updated by TCS and the fault is theirs.

Anyway, if you face this problem don't delay in complaining.

With best regards
Amiyo Biswas
Cell: 9433464329 / 6290527506



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