Same method applies for windows 7 too.
Instead app data, delete the Firefox folder from c:programme files 
And reinstall again.

-----Original Message-----
From: AccessIndia <[email protected]> On Behalf Of sazid 
shaik
Sent: Friday, May 3, 2019 10:07 AM
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled. <[email protected]>
Subject: Re: [AI] Firefox not supporting:

please tell me for windows 7 with step by step method thanks and regards, sazid

On 4/28/19, [email protected] <[email protected]> 
wrote:
> If you are using windows 10, do the following.
> 1. Open the run dialogue and type the full stop simple and press enter.
> 2. go to the app data folder.
> 3. click on roming folder.
> 4. delete the Mozilla folder and restart and reinstall.
>
>
>
>
> -----Original Message-----
> From: AccessIndia <[email protected]> On Behalf 
> Of Nagababu Arepalli
> Sent: Sunday, April 28, 2019 12:13 PM
> To: AccessIndia: a list for discussing accessibility and issues 
> concerning the disabled. <[email protected]>
> Subject: Re: [AI] Firefox not supporting:
>
> Dear Shankar,
>   Could you please tell me the step by step whare to find roming folder.
> Thank you
>
> On 4/27/19, [email protected] 
> <[email protected]> wrote:
>> Correct,
>> Uninstall the Firefox, clear the app data from the roming folder 
>> under the current user, install the e s r version of Firefox, 
>> disconnect from the internet, go to options, under the general tab, 
>> select the turn off updates ratio button and click on ok. conn
>>
>> -----Original Message-----
>> From: AccessIndia <[email protected]> On Behalf 
>> Of bhawani shankar verma
>> Sent: Sunday, April 28, 2019 7:11 AM
>> To: AccessIndia: a list for discussing accessibility and issues 
>> concerning the disabled. <[email protected]>
>> Subject: Re: [AI] firefox not supporting:
>>
>> it might be due to automatic update of firefox. install ESR 52 and 
>> disable automatic update.
>>
>> ----- Original Message -----
>> From: "Nagababu Arepalli" <[email protected]>
>> To: "AccessIndia: a list for discussing accessibility and issues 
>> concerning the disabled." <[email protected]>
>> Sent: Saturday, April 27, 2019 9:38 PM
>> Subject: [AI] firefox not supporting:
>>
>>
>>> Dear tech experts:
>>>      I am comfortable in using firefox but, from few days it is not 
>>> supporting with jaws18 on windows10 PC.
>>> tried firefox ESR but the message is same display content tab is 
>>> disabled due to accessability issue change the screenreader or 
>>> switch to firefox extended support release.
>>> I  request if anybody using firefox in this list kindly share the 
>>> link or the application.
>>> Thank you.
>>>
>>> On 4/26/19, Asudani, Rajesh <[email protected]> wrote:
>>>> Friends
>>>> How to do that?
>>>>
>>>> I mean how to enable editing in protected view in word?
>>>> Any key commands?
>>>>
>>>>
>>>>
>>>>
>>>> सादर / With thanks & Regards
>>>> राजेश आसुदानी Rajesh Asudani
>>>> सहायक महाप्रबन्धक AGM
>>>> बाजार आसूचना ईकाई MIU
>>>> भारतीय रिजर्व बैंक Reserve Bank of India नागपुर Nagpur
>>>>
>>>> 0712 2806846
>>>>
>>>> President
>>>> VIBEWA
>>>> Co-Moderator
>>>> VIB-India
>>>>
>>>> A-pilll = Action coupled with Positivity, Interest, Love, Logic and 
>>>> laughter.
>>>>
>>>>
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>>>
>>>
>>> --
>>> [Sincerely,]
>>> Nagababu Arepalli national law university odisha, cuttack B.A,LL.B
>>> PH: +919000963966>+918688071288
>>> mail ID:
>>> [email protected]
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>
>
> --
> [Sincerely,]
> Nagababu Arepalli national law university odisha, cuttack B.A,LL.B
> PH: +919000963966>+918688071288
> mail ID:
> [email protected]
> [email protected]
> [email protected]
> Skype:
> nagababuarepalli
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