---------- Forwarded message ---------- From: CHAIRMAN SBI <chair...@sbi.co.in> Date: Wed, 14 Aug 2019 10:07:45 +0000 Subject: RE: Please take back capcha from online.sbi.com it denies independent Net banking to visually impaired customers To: avinash shahi <shahi88avin...@gmail.com>
महोदय/Sir, बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान में लाने के लिए धन्यवाद । हम आपका ईमेल संबंधित अधिकारी को आवश्यक कार्यवाही के लिए अग्रेषित कर रहे हैं । We have received your email addressed to the Chairman and thank you for bringing it to our attention. We are forwarding your email to the concerned authorities for further necessary action. सादर / Regards, अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman -----Original Message----- From: avinash shahi <shahi88avin...@gmail.com> Sent: 14 August 2019 14:31 To: CHAIRMAN SBI <chair...@sbi.co.in> Subject: Please take back capcha from online.sbi.com it denies independent Net banking to visually impaired customers Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email. Dear sir, From today morning SBI has again reintroduced capcha on its website: https://ind01.safelinks.protection.outlook.com/?url=www.online.sbi.com&data=02%7C01%7Cchairman%40sbi.co.in%7C917fe4118d0442eac33008d72095fc9b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637013700869879570&sdata=UiQGQJng%2F%2B0cWzXvCoyVJ%2BV0WwUHvSGOpqtCcq2FrQo%3D&reserved=0 while log in. It again puts thousands of visually impaired/print impaired customers to remain dependent on others while doing Net Banking. SBI was considered to be one of the best service providers to disabled customers then why this sudden change? please you are requested to introduce OTP provision to aunthenticate which is accessible also. I hope you will take decision in this regard which will ensure equity and facilitate seemless experience on SBI website to visually impaired customers. Regards -- Avinash Shahi (Assistant) – Human Resource Management Department Reserve Bank of India Lucknow The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. --- -- Avinash Shahi (Assistant) – Human Resource Management Department Reserve Bank of India Lucknow Search for old postings at: http://email@example.com/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..