---------- Forwarded message ----------
From: CHAIRMAN SBI <chair...@sbi.co.in>
Date: Wed, 14 Aug 2019 10:07:45 +0000
Subject: RE: Please take back capcha from online.sbi.com it denies
independent Net banking to visually impaired customers
To: avinash shahi <shahi88avin...@gmail.com>

महोदय/Sir,

बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान
में लाने के लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को आवश्यक
कार्यवाही के लिए अग्रेषित कर रहे हैं ।
We have received your email addressed to the Chairman and thank you
for bringing it to our attention.  We are forwarding your email to the
concerned authorities for further necessary action.

सादर / Regards,

अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman

-----Original Message-----
From: avinash shahi <shahi88avin...@gmail.com>
Sent: 14 August 2019 14:31
To: CHAIRMAN SBI <chair...@sbi.co.in>
Subject: Please take back capcha from online.sbi.com it denies
independent Net banking to visually impaired customers

Warning: This email is not originated from SBI. Do not click on
attachment or links/URL unless sender is reliable. Malware/ Viruses
can be easily transmitted via email.

Dear sir,
From today morning SBI has again reintroduced capcha on its website:
https://ind01.safelinks.protection.outlook.com/?url=www.online.sbi.com&amp;data=02%7C01%7Cchairman%40sbi.co.in%7C917fe4118d0442eac33008d72095fc9b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637013700869879570&amp;sdata=UiQGQJng%2F%2B0cWzXvCoyVJ%2BV0WwUHvSGOpqtCcq2FrQo%3D&amp;reserved=0
while log in. It again puts thousands of visually impaired/print
impaired customers to remain dependent on others while doing Net
Banking. SBI was considered to be one of the best service providers to
disabled customers then why this sudden change? please you are
requested to introduce OTP provision to aunthenticate which is
accessible also. I hope you will take decision in this regard which
will ensure equity and facilitate seemless experience on SBI website
to visually impaired customers.
Regards

--
Avinash Shahi
(Assistant) – Human Resource Management Department Reserve Bank of India Lucknow

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---



-- 
Avinash Shahi
(Assistant) – Human Resource Management Department
Reserve Bank of India Lucknow



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