dear list. as the fastag a new venture has been introduced, one fraud occurred recently regard to fastag. an advisory has been issued by my bank (pnb) Cyber Crime Monitoring Cell, the entire text is pasted here for your attention, be carefull if you have fastag pasted on your vehicle or planning to do so. Cyber Crime Monitoring Cell, TO ALL OFFICES 01.02.2020 FRMD CIRCULAR NO.15/2020 Reg: Advisory on FASTag fraud. Use of Computer Devices, Smart Phones and Internet has become an integral part of our lives. Irrespective of Gender, Age, Profession, Income Group, Everyone has to use the technology whether they want it or not. This inevitability has made us vulnerable to various threats of Cyber Crime. Recently fraudsters have found a new way to cheat citizens with the launch of FASTag in the country. The scamsters are trying to siphon money from the bank accounts of gullible citizens through UPI on the pretext of helping people to register and get their FASTag working. The first incident of this scam was reported recently when a man from Bengaluru lost Rs 50,000 to scamsters. He got a fake call from a so-called customer service executive of a Bank who had sent him an online form to fill-in to get his FASTag wallet running after he complained that the wallet was not working. Modus Operandi The scamster cleverly managed to get the UPI PIN from the victim by fooling him about the online registration process. The caller had sent a link to the victim through SMS which said, ‘ABC Bank — FASTag form’ and asked him to provide a few details in order to activate his FASTag wallet. In the form, the victim was required to provide details like full name, registered mobile number and Unified Payment Interface (UPI) PIN. Assuming that the application itself served as a point of recharge, the victim typed the PIN and submitted it. Subsequently, he was told to forward the one-time password (OTP) sent to his phone to a different number and thereafter Rs 50000/- was debited from his account. Preventive Steps: As FASTag service is new, scamsters are trying all means to cheat citizens. User awareness is the most effective way to be safe from all type of online cybercrimes. - Under no circumstances any PIN or password be revealed to anyone or enter it in any random form for any purpose. The registration of FASTag doesn’t require to submit any password or online banking details at all. - There are only two ways one can activate their Fastags-- either through self-activation using ‘MyFastag’ app or by visiting the nearest bank branch. - The FASTag registration cannot happen by talking to some bank employee over the phone. In case, you happen to receive any such calls, immediately disconnect and then visit the bank branch yourself to check if there is any issue. - As Fastags are usually linked with bank accounts, all the payments directly get deducted from the linked account balance. Users also have the option to create a NHAI Prepaid wallet, recharge it and connect it with the Fastag for payments. You can also recharge your Fastag using UPI via MyFastag app. All field functionaries are advised to be vigilant of such malpractices and disseminate awareness amongst staff, family members, friends and customers. “Be a vigilant banker and make our customers also vigilant” Vishesh Kumar Srivastava (Group Chief Risk Officer)
Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
