https://www.hindustantimes.com/india-news/not-zoom-vidyo-is-govt-s-app-of-choice-during-covid-19-lockdown/story-8195JqwxqD5rQ7oORoxSuN.html
A host of privacy concerns related to virtual meetings of top
government officials during the Covid-19 pandemic has made them turn
to Vidyo, a video conferencing application vetted by the National
Informatics Centre (NIC).
Zoom’s popularity in the government and private sectors surged during
lockdowns in many countries. However, numerous security concerns
related to the app have emerged. Authorities in Singapore, the US
Senate and the German foreign ministry have barred the use of
Zoom.Home / India News / Not Zoom, Vidyo is govt’s app of choice
during Covid-19 lockdown
Not Zoom, Vidyo is govt’s app of choice during Covid-19 lockdown
Privacy concerns about government meetings came to the fore on April
1, when defence minister Rajnath Singh posted pictures on Twitter of
his video conference with Chief of Defence Staff Bipin Rawat using
Zoom.
INDIA Updated: Apr 10, 2020 18:29 IST
Deeksha Bhardwaj
Deeksha Bhardwaj
Hindustan Times
Small toy figures are seen in front of diplayed Zoom logo in this
illustration taken March 19, 2020. REUTERS/Dado Ruvic/Illustration
Small toy figures are seen in front of diplayed Zoom logo in this
illustration taken March 19, 2020. REUTERS/Dado
Ruvic/Illustration(REUTERS)





A host of privacy concerns related to virtual meetings of top
government officials during the Covid-19 pandemic has made them turn
to Vidyo, a video conferencing application vetted by the National
Informatics Centre (NIC).

The app developed by a US-based firm was first used by NIC in 1995 to
host studio-based video conferencing. In 2009, the app was used for
desktop-based video conferencing. It is the same secure channel that
has been extended to officials at home to communicate. NIC data shows
that from March 20, four days before the 21-day lockdown began, to
April 9, a total of 79,405 calls lasting more than 37,909 hours have
been made using the app.

Privacy concerns about government meetings came to the fore on April
1, when defence minister Rajnath Singh posted pictures on Twitter of
his video conference with Chief of Defence Staff Bipin Rawat using
Zoom.

Also read: Zoom CEO Eric Yuan addresses privacy, security issues in
first webinar

Zoom’s popularity in the government and private sectors surged during
lockdowns in many countries. However, numerous security concerns
related to the app have emerged. Authorities in Singapore, the US
Senate and the German foreign ministry have barred the use of Zoom.

From “zoombombing” or hackers entering private chat rooms to selling
of user data, the app has faced criticism. On April 8, Google asked
its employees to stop using Zoom.

Talking about Vidyo, NIC director Neeta Verma said: “All the videos
are stored on a secure government server and cannot be accessed by
anyone else...The app is hosted on our own data centre and is
end-to-end encrypted ensuring complete security.”

She added that most ministries and departments were using the Vidyo
app for official purposes, although officers may have been using
others for their personal calls.

“Although the software is external, all the videos are stored on our
own server and cannot be accessed by anyone else. The app is hosted on
our own data centre.”

Most ministries, she said, are using Vidyo for official purposes,
though officers may have been using other apps for personal calls.


Experts say Zoom could potentially expose the country to security risks.

“The main challenge is if parts of the government, like the military
and the home ministry, are using the software, it exposes the country
to the risk of sensitive information being routed through foreign
infrastructure,” said Sunil Abraham, former executive director of the
Centre for Internet and Society.

Abraham said Zoom’s lack of end-to-end encryption is the reason for
this exposure. “The call is only encrypted between the user and Zoom,
unlike end-to-end encryption. The company still has access to the
information,” he said.

Also read: Zoom’s latest update hides meeting ID numbers from the title bar

“Keeping in view security concerns, the ministry of defence has since
refrained from using the app for video conference,” a person familiar
with developments told Hindustan Times.

The department of personnel and training (DoPT) has been using Vidyo
since virtual communications began. “There were security concerns
around Zoom that we too read in media reports,” an DoPT official said.
“We were sent a link by the NIC on WhatsApp for Vidyo and have been
using that. They must have vetted it to ensure it stays confidential.”


On Tuesday, the official said, DoPT secretary C Chandramouli held a
meeting with senior officials on Vidyo to “review the present
situation and formulate an action plan for the coming week”.

According to a second DoPT official, meetings with the minister of
personnel, grievances and pensions, Jitendra Singh, are exclusively
held on Vidyo.

“Work has been carrying forth as usual, but security has been our only
concern,” the second official said. “Vidyo is the only app used for
high-level meetings.”

According to Abraham, however, even Vidyo is not completely secure.

Also read: Google bans Zoom from employee laptops

“The government has eliminated 50% of the risk by hosting it,” he
said. “But at the same time, you don’t have complete control over the
software. You don’t know what the software is doing exactly. It will
have to be very closely monitored. It’s okay for low-level ministries
but not the top level ones. If you use open source software Jitsi, you
can avoid that risk too.”

in view security concerns, the ministry of defence has since refrained
from using the app for video conference,” a person familiar with
developments told Hindustan Times.
The department of personnel and training (DoPT) has been using Vidyo
since virtual communications began. “There were security concerns
around Zoom that we too read in media reports,” an DoPT official said.
“We were sent a link by the NIC on WhatsApp for Vidyo and have been
using that. They must have vetted it to ensure it stays confidential.”
“The government has eliminated 50% of the risk by hosting it,” he
said. “But at the same time, you don’t have complete control over the
software. You don’t know what the software is doing exactly. It will
have to be very closely monitored. It’s okay for low-level ministries
but not the top level ones. If you use open source software Jitsi, you
can avoid that risk too.”

-- 
सादर/ Regards

अविनाश शाही/ Avinash Shahi
सहायक/ Assistant
मानव संसाधन प्रबंध विभाग/ Human Resource Management Department
भारतीय रिजर्व बैंक/ Reserve Bank of India
लखनऊ क्षेत्रीय कार्यालय/Lucknow RO
विस्तार/ Extension: 2232




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