I completed the questionnaire twice in firefox. Chrome went to not responding 
situation twice when I tried it. However, I was confused with the images. I 
shall try it again. I will try the moble app too. Thank you.

With best regards,
Amiyo Biswas
Cell: 6290527506 / 9433464329

  ----- Original Message ----- 
  From: Aziz Minat 
  To: AccessIndia: a list for discussing accessibility and issues concerning 
the disabled. 
  Sent: Wednesday, December 30, 2020 10:18 AM
  Subject: Re: [AI] Accessibility of PNB Net Banking.


  Hi sir, there is no captcha as such but the image which you are talking about 
is the image which is used to ensure that you are at authentic site. You have 
to select an image and a phrase which will be shown up once you enter your user 
ID. Image may be the problem for us but we can read the phrase which we enter. 
and as far as security questions are concerned, you have to select 7 questions 
by checkbox and answer the same out of 50 questions. For more queries, feel 
free to contact me on +919879398352.



  On Wed, 30 Dec 2020, 09:32 Amiyo Biswas, <[email protected]> wrote:

    Hello,

    Recently my bank, United Bank of India, has merged with PNB. UBI had a very 
accessible net banking page and I never had any problem. Now I have to go 
through PNB page at
    https://pnbibanking.in

    It does not work on chrome at all. I have tried it on two computers. It 
works on firefox, but image capture is a problem in firefox. It seems, I have 
to depend on sighted help for net banking now.

    I could not complete the registered questionnaire to tu problem of image 
capture. Will it be ok after I complete the registered questionnaire? It was 
completed once. But it is coming back when I am trying to login next time.

    With best regards,
    Amiyo Biswas
    Cell: 6290527506 / 9433464329


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