32-year-old Navnath resides in Ahmednagar district of Maharashtra. At the
age of twelve, he lost his eyesight and was confined in his home for the
next thirteen years. Born to a poor family with limited resources or
knowledge about life with blindness, Navnath had to give up on education
and personal independence. He lost his father early and his mother who also
suffered hearing and vision loss, was burdened with raising three children
alone.



As Navnath grew up, he realised the need to earn and provide for the
family. One of his visually impaired friends encouraged him to step out and
find work. Initially, Navnath was scared of traveling or any outdoor
activity. But slowly he began to embrace his fears and soon he could take
the local train on his own. He made frequent trips to Mumbai and Pune to
acquire ration, distributed by some NGOs. However, he couldn’t rely on
giveaways for sustenance. That’s when he opened up a tuck shop to bring in
regular income.



While his small business covered some expenses, he could not afford to
provide a decent shelter for his mother. He made several trips to the Gram
Panchayat office to avail benefits under the Pradhan Mantri Awas Yojana.
Two years later he learned that only people who own land, are eligible for
the scheme. He was hopeless when his friend put him in touch with the
Eyeway Helpdesk for a recourse.



The Eyeway counselor began looking for other state sponsored schemes.
Navnath was informed about the Pandit Deendayal Upadhyay Gharkul Land
Purchase Financing Scheme, under which landless families below poverty line
are eligible for financial assistance. The counselor advised him to submit
the supporting government resolution to the Gram Panchayat office.



With all paperwork duly filed, his application has been submitted for
approval from senior administration. If such information is readily
available for people like Navnath, many more can actually enjoy the
benefits of welfare schemes. The fact that he had to chase the officials
for six years without any appropriate answers, shows the lack of awareness
and sensitivity of implementing agents.



As an organisation committed to enabling persons with blindness, Eyeway
continues to help blind citizens who get caught up in administrative
implementation gaps. But does that abdicate the authorities of their
responsibility of public service?



Team Eyeway


Best regards,
Shabnam Durani
Manager- Programmes
Score Foundation
17/107, LGF, Vikram Vihar
Lajpat Nagar IV, New Delhi 110024
Office Phone: +91 11 26472582
Website: www.scorefoundation.org.in; *http://eyeway.org.in/
<http://eyeway.org.in/>*
Eyeway National Toll-free Helpline for Blind:1800 53 20469

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