wel, as suggested someone, try updating the drivers by installing the
support assist app instead from the windows update, if the issue still
exist, you may reach on the same thread for more support.



On 8/26/21, B. R. Nautiyal <[email protected]> wrote:
> Exactly! what I said earlier. If you want to update the drivers of your
> lattop, then, press windows button with I Letter & followed by End button.
> Press Tab & click on update button. After some time, press Tab Again. If you
>
> find Obtional Updates there, then, give checkmark on each update & press
> "Download & Install button."After the completion of installation of drivers,
>
> restart your laptop.
> ----- Original Message -----
> From: "Alfred Stephen" <[email protected]>
> To: <[email protected]>
> Sent: Thursday, August 26, 2021 3:47 PM
> Subject: Re: [AI] Re: Problem while navigating on laptop.
>
>
> Hi
> This is a keyboard issue if the laptop is Lenovo
> Hi,
> And if not a Lenovo then suggest you disable the trackpad from the
> control panel if you don't use it, and if you are a mouse user by any
> chance then disable the mouse accelaration from the control panel.
> Rgds
> Alfred
> Trainer at Dr. Reddys
> 8618802265
> Uncheck Enhance pointer precision
> On Wed, Aug 25, 2021, 4:50 PM shraddha edke <[email protected]>
> wrote:
>>
>> Hi all,
>>
>> Hope everyone is safe and fine?
>>
>> Well, an issue that I'd addressed in the mail few months back seems to
>> be unresolved even after trying to follow the solutions given by few
>> of you on the group.
>>
>> I'd tried following things but I'm still facing the same problem:-
>>
>> 1. Someone said that it could be keyboard issue, so I'd got my
>> keyboard change just couple of days back.
>>
>> 2. Someone else was suggesting if it could be a virus giving trouble ,
>> to that I'd installed quick hill sometimes back.
>>
>> 3. I'd 2 JAWS installed i.e. JAWS 2019 and JAWS 2020 of which JAWS
>> 2020 was recently installed, thinking that it is what is matter in
>> question, I just uninstalled it yesterday...
>>
>> I'm not able to understand what would be the exact difficulty, and its
>> really troublesome while working on some important documents. Would
>> really appreciate if somebody could help in this matter?
>>
>> --
>>
>> Regards,
>> Shraddha.
>>
>> On 4/21/21, shraddha edke <[email protected]> wrote:
>> > Dear all,
>> >
>> > Hope this message finds everyone well in this unprecedented time?
>> >
>> > I've been facing some weird issue on my laptop since couple of days.
>> > While I'm working on it, at times the screen just navigates on its own
>> > and do not let me take the control of the same. I'm left with no
>> > option but to abruptly shut the system? The cost of which I've to pay
>> > by losing the important data I'm working on! In the couple of few
>> > days, this has happened twice. Just wanted to know if their is someone
>> > else also facing this issue?
>> >
>> > P.S:-
>> > I've Windows 10 and recently have installed JAWS 2020.
>> >
>> > --
>> > Thanks and regards
>> >
>> > Shraddha
>> >
>>
>>
>> --
>> Thanks and regards
>>
>> Shraddha
>>
>> --
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Disclaimer:
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person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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